In comparison with other banks, the electronic queue is well organized
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Даша
Level 14 Local Expert
April 4, 2020
A huge plus : working hours (until 22.00 seven days a week ) and the location (the center, the metro is nearby, you can get there without problems ). Friendly and courteous consultants who will show and tell you everything . The cashiers are also friendly enough and if it is more convenient or economical for the Payer to do something through an ATM and an information kiosk, they will ask you to perform operations outside the cash register.
Eternal queues. An eternal nightmare. I'm sitting in this bank right now. Opposite, people stand at the window for about an hour.. the scoreboard with the queue number in front of them has already gone out. There are 4 people in front of me. The bank will close in 40 minutes. I don't know if I'll make it. If it wasn't for the time of work, not a foot!
They work very slowly, they don't know how to use Damascus, and because of the mistake of the girl at the checkout, they had to wait twice as long. When making a card, they tried to cram it in with all their might more expensive, and not the one they wanted. Disgusting.
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Саша
Level 5 Local Expert
March 15, 2022
A useless bank. And all branches.
Just tears and resentment. They behave like they are with some kind of inferior person.
P. S. Vodolazhsky 4 does not take the phone. Not ever.
I sat for half an hour, the cards were not made, personal data was collected and the questionnaire was not returned.
The worst bank. Not with my foot. They took half an hour
I, a disabled person, was tortured for two days, and on the third day they called that I had addressed the wrong address. They took the documents for processing, but the problem is about work experience and attention to people