Slow service, no electronic queue, stuffy office.
The staff feels like they've just been hired. I asked where to go for certain payments, the girl directed me to one of the halls, took a queue, sat for a good time, then it turned out that it was not necessary to take a queue at all, as a result, I spent 30 minutes in vain.
It's terrible! There is no electronic queue… as soon as you do not come there, you will definitely spend an hour, they redirect you from one to another cash register.. you stand in line, then they bring a customer in front of you, and you stand on.. I don't understand how their system works.. the most terrible department!
Disgusting, the worst department. There is no electronic queue, on weekdays you have to wait at least an hour and a half. The queue of 4 people moves for 1 person every half hour. They have not been able to change the flashing lamp for 3 weeks.
As long as I don't come to this department, there are always huge queues. And it is still not clear who is in which cashier. One window closes, another opens, but the other window may not have the operation you need. Why should the client keep track of this, instead of waiting until he is called to a specific window?? And the pre-registration does not apply to all transactions, dear representative of the bank. The department clearly lacks an electronic queue, as well as interior renovation. I really want to know when such a large branch will be updated, because the staff there is quite pleasant, but the feeling that you enter the Soviet savings bank does not leave!!!!
Advice and wishes. Set up an electronic queue. Visitors figure out among themselves who goes through which window. You can get a card in one window, which works with long-term operations. I sat in line for 50 minutes. At that time, one person was being served. There was a queue of retired women behind me for a pension. Which can also be obtained only in this window. It's flour
One of the few branches that is fully operational on Saturday. There was an urgent need to pay for insurance. The staff did not even dismiss difficult issues. We figured it out and helped. Thank you.
There is a small branch on the ground floor of the building, inside there are ATMs and information kiosks, among the disadvantages there is no electronic queue. There were 4 windows, one person in each, three in line, stood in the middle of the room in a bunch and waited for where to run
If you want to get nostalgic and immerse yourself in the low-grade banking service of 15 years ago, you should definitely visit this branch of the bank. The absence of an electronic queue. At the height of the working day, only 2 of the 4 ticket offices are open. Moreover, some kind of drearily long operation is carried out in one, for more than an hour and a half, and employees are asked not to take a queue there. All other sufferers go to the second working cash register. At the same time, people are regularly thrown into it without waiting in line from the hall in which accounts, deposits, etc. are issued. In general, the best choice for lovers of pain, humiliation and "you weren't standing here."
This branch meets you with 2 ways.
On the left there are more serious issues, on the right there are more related to transfers, deposits and currency exchange.
There are enough ATMs and information kiosks, I was satisfied with everything.
For grumbling "characters" who do not like the service, you can offer to spend 1 working day)))
Thanks for the service 😎👍🏼
The staff is pleasant, patient, everyone will show everything, they will tell everything for you)) but the taksibe bank, the rate is always not profitable, the conditions are not very attractive for services.
a good department, pays state border crossing fees of 40p, everything is fine, I advise you, the staff is well done
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Сеня Ф.
Level 4 Local Expert
December 27, 2024
They didn't want to open a simple salary card. They forced me to issue the most expensive one, with cashback for air tickets. No alternatives were offered. I had to search for the most common card on their website to order it.
It's time to update the department itself on the interior, the queues are usually small, this is a plus :)
the staff are excellent! Polite, always ready to help!
At the ticket offices, the queue of one person will move for 20 minutes. As a result, you will be told that "we do not have this operation"!
Every time I come here with stress and come out with even more stress!
I hate this bank!
An ordinary branch of Belarusbank. Queues, just like everywhere else
They provide a standard list of services: both issue a card and exchange money. There are many information kiosks, which is convenient
A quiet compartment. I was there twice on Saturday.
Nice staff.
There are almost no queues.
There are enough cash registers, but you need to carefully look for them around the corner or behind a column.
The girl very obsessively offered to insure the property, the info kiosk screen reacted after multiple clicks, the staff is not interested in customers.It's uncomfortable.
Like the whole Belarusbank, it's terrible. Thank God, I refused their services and I am very happy. Queues at any time, both at the cash desk and at information kiosks and even an ATM.
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Наталья Фомина
Level 15 Local Expert
March 16, 2024
I contacted the bank once, but the specialists explained, explained, sent me to the specialist I needed in each - everything is as it should be! I was satisfied!
You have been closed for repairs all summer!!!!
Where are the repairs????
Everything is old. The tiles on the floor are broken.. The walls/ceiling and floors are in the worst condition.
There is still no electronic queue 🤦🏼♀️
The benefit of the girls helping at the terminal
The staff is friendly. That's all.
Temporarily closed due to major renovation of the building. In general, after the visit, there were not the most positive emotions, a slow woman who served at the checkout. It is equipped with an electronic queue.
If you need to buy a currency, be prepared for the fact that the bank simply will not have it.
They justify it with the words "the collection has not arrived yet"
I'm sorry for the incorrectly written review, it's a mistake on my part! According to the staff, only positive emotions, pros, and very polite staff. The workspace is excellent, a large room for working with clients in person, a large clearing room, I rarely use it, there are no complaints!
A very good female employee works in this branch of the bank, who is always happy to help elderly people (and not only). No matter how I come, I'm always on my feet near the info kiosks and always in a good mood. Thanks!