we worked for all 5 stars. I got into an accident in Minsk. A Russian drove into me with our insurance, which he bought at the border. I thought that was it, there's no chance. But! this company has worked very clearly and promptly. The expert assessed it a day after the appeal. A week later, the amount was transferred somewhere. I handed over the car to the officials - the amount was 2.5 times large. He provided certificates and receipts after the repair and a week later they paid exactly a penny for the entire amount. Only a positive impression remains, including from communicating with a girl on the phone. Thanks!
The bureau works quickly and accurately. Got into an accident in Belarus in a car of the Russian Federation, the culprit is from the Republic of Belarus without insurance. We received a traffic police certificate on the spot, returned to the Russian Federation for repairs. All questions and exchange of documents with the Bureau via Viber. The expert arrived a week later with the culprit, drew up a defect, signed the documents. Within a week, the Bureau received documents from the traffic police and a few days later a response came with the amount of compensation and the date of payment. The calculation had to be requested by a separate application, which is solved within an hour. The amount of compensation in our case covered about 2/3 of the costs. The car is a year old, it is considered minus 16% wear and the standard hours are low. VAT is refunded later, after providing documents on the actual restoration. The amount could have been higher if the repair had been carried out on the territory of the Republic of Belarus (at actual cost, with documents) or if the repair in the Russian Federation had been conditioned on maintaining the service guarantee. Getting the missing amount of compensation from the culprit after receiving payment from the Bureau is a low-prospect case due to a legal conflict.
As they think - it's just ridiculous! What kind of wear can be on the parts in a 4-year-old car with min. mileage. Have you gone crazy there? Where can I find a body repair for 1000 rubles?!? Getting into an accident through no fault of your own - you pay for repairs yourself, and the culprit gets off with a fine
In principle, after an accident in which the culprit did not have insurance, everything was assessed fairly quickly, there was a check-out.inspection, the appraiser is a very sociable guy. There was a slight delay with the second payment, but it was not critical at all, so I give a high rating.
I got into an accident. The culprit did not have an insurance policy. Based on the results of the assessment, I received a payment of 150 rubles (mirror, wing, bumper, moldings, disc)They can't do it at more than one station for this money. They refer to the fact that the car is old, and according to the legislation, I was left alone with my problem. I highly recommend not working with them.