The "I want to get a MONEYBACK" button - 🤣🤣🤣
Everything was fine, both the conditions and the cashback, until the bank began to conduct "experiments" on customers. Existing functions in the application are disabled, what needs to be improved is not touched at all, comments in the playmarket are not read and customers themselves ask for what is worth paying attention to, but somehow the ignore wall is turned on from the bank, and this only repels customers... It's time for BNB customers to work and improve, not deteriorate. I would have added a photo, but the bots from bnb disabled the screenshots. I chose and started using another bank, which I advise everyone to do....with the bank 😉
I really didn't like that, given the relatively small queue, it took as much as 50 minutes to wait and change the money. At first, 2 cash desks worked, then one closed for a technological break. I think your institution should be focused not only on the quality of services, but also on speed. After such a discussion, the desire to use the services of your bank disappears.
It is always a good exchange rate. Therefore, there is always at least a small queue, for which there is no room in the room, often you have to wait outside. The staff is polite and pleasant,