Belaruski Narodny Bank
Directions
Ратуша
123 m
Information verified by owner
72 reviews
October 6, 2024
Many thanks to Ekaterina Kudryavtseva, an employee of the bank's branch in Vitebsk (Tolstogo str. 4)! Professional, polite, knowledgeable. We arrived from Moscow, risked going back without resolving the issue, but everything went as successfully as possible - Ekaterina quickly got into the situation and solved the problem promptly and effectively. Thank you again for your professionalism and kind attitude to customers! Alina and Igor.
See original · Русский
1
July 19, 2024
The behavior of the bank resembles small-time crooked hawkers, not a serious organization. They try to cheat on small things. Regarding their 1-2-3 card, it's a circus in general… To get a moneyback, you now need to have time to log into the application on certain dates and click on a button hidden somewhere! Naturally, they will not send you notifications, just as they did not send notifications that this card (which, by the way, was issued for a fee and on this basis its service was free) will now charge 5p for service. That is, I paid for the plastic, used it for several months and now I still have to pay 5p each month if I don't get 500p of payment. It would still be fine, but now these 500 rubles need to be collected for the most part by paying her "live", because they introduced restrictions on credited cashback from ERP operations (online stores, utility bills, etc.), and the main stream for me was just the same online. In addition, when I issued the plastic, it was said that it was possible to withdraw cash from ATMs of Belgazprombank without interest (as with the partner bank). As a result, they changed the conditions here and there is a percentage from this card (at the same time, it is not taken by Belgazprom, but by BNB itself from its users). Assuming this, I previously withdrew a small amount above the interest-free limit of 1000 rubles and waited a day to see if there would be a bribe from this bank. Without seeing the write-offs, I took off everything else, and lo and behold in THREE!! the day after the withdrawal, I was charged a commission for cashing out my own money in 100 rubles!
In my memory, this is the first bank that changes the terms of service in this way. In small things, sneakily, without sending notifications (it is clear for what purpose).
Of course, all these are small things in terms of the sums I personally pressed, and at the bottom in the comments a specially trained employee will write in official language that he is a fool and we can do what we want, but such small things create an impression of the bank's culture and its attitude towards consumers. Personally, I closed my accounts, to which I received transfers from legal entities in this bank, and moved to another (or else they might change something else). It's good that the first bells sounded on such small things.
See original · Русский
4
November 26, 2024
Everything is very fast and friendly. Special thanks to Olga A. He listens patiently to the questions that have filled his teeth and solves them. You're swearing for nothing. We can only argue about the commercial component )
See original · Русский