Belaruski Narodny Bank
48 reviews
December 1
To be honest, I'm tired of putting up with the problems of this bank. For several years now, their mobile app has been sliding below the baseboard. I thought this circus with the transfer of processing would be the last straw, but I gave it one last chance. But now, it's not going anywhere. The bank has been having problems with ATMs for several months now. One has not been working in this branch since the summer, a second one has been installed and it does not accept virtual cards (although there is a chip there), but what difference does it make, even if it is activated, I cannot deposit money either, because the ATM does not accept them. It's the same with the ATM in the crown. It feels like the bank's top managers have set the task of losing all loyal users.
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August 8
I was first in line to contact a specialist for 50 minutes, 50 minutes! This is not normal. Regarding the cashback, the bank decided to quietly change the condition for issuing cashback, so that only when you click on the button from the 1st-5th day of the month, a cashback is issued. As a result, I haven't received a cashback in 2 months. It's become a terrible bank!
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2
November 26
Extremely slow service and huge queues. People take a ticket and go off into the sunset, then one other third appears right in front of you and the operator accepts them all, although there was only one person in front of you, as a result, you can sit indefinitely!!!
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1
October 10
It's a terrible bank, it's not the first time you come to change dollars and talk about some kind of glow. You go to any other exchanger and they change it without any problems!
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2
July 16
Huge queues, sooooo slow service. The mess with the electronic queue. It's stuffy and the service level is appropriate.
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2
January 11
Thank you Victoria!
Promptly, clearly, clearly!
She helped me get a card, sort out the application, and withdraw cash through the cashier!
Nikolay
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1
December 2
A useless ATM with a non-functioning cash deposit function, and a huge queue at the cash desk
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June 24
They work well, and the guys are very friendly. But there are constant queues - expansion is overdue.
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April 12
I'm tired of these huge queues and only two employees at the tables. And there were huge queues all the time. I didn't like it.
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1
August 3, 2022
Thanks to Alexandra for her help in making deposits and explaining how to connect the Internet bank and the application. A very kind and attentive employee! If everyone were like that, then the world would be a little closer to perfect :) And thanks to the bank, which also serves foreign citizens on acceptable terms. Yes, there are queues, as in other banks, this rather indicates the popularity of the bank. But there is an application for all popular types of phones and this application is intuitive and convenient. Plastic cards are issued faster than promised, and virtual ones in any quantity in the application. Very convenient! Thanks for the opportunities!
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1
March 15
I stood for 10 minutes to let the person with the next number pass after me. The cashier was not friendly, I do not recommend it.
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October 24
Nice staff 🥰❤️ not the first time there
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April 15, 2023
Absolutely incompetent employees, applied for registration of a payment claim as an individual, the ladies looked at each other in surprise. Send employees to advanced training courses. A disgusting impression and wasted time .
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February 17, 2023
I honestly thought that the time to pay a receipt or put money in each time to stand in line for more than 1-1.5 hours had passed, but I was wrong. I've been here three times, it's never been less than an hour. Permanent breaks in 2 windows of 30 minutes each. Everything in Belarusbank is much clearer and faster now.
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2
May 19, 2023
There are always long queues. But, the location of the bank is very convenient. Polite staff.
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April 17, 2023
Two employees at the tables plus two at the ticket offices. Queues by the hour. But there is a terminal where you can quickly replenish the card by contactless method and nfc
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June 8, 2023
One operator works with individuals (workplace 5). We stand in line for 45 minutes, the girl moves the mouse every 5 minutes, looks at the screen, the work is worth it!
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November 3, 2022
Excellent staff helped to open the card to a non-resident. The queue is long, but everything went quickly enough.
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1
April 15, 2022
It was today, 04/15/2022. The service is very slow (not operations at the checkout).I do not advise you to go there. 40 minutes of waiting. There are only 2 windows for individuals and legal entities. Many people just left. I wanted to make a money transfer (Unistream) - we serviced it for 30 minutes, but we didn't do anything. She left without waiting another half day for my operation to be performed.
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5
January 10, 2023
I like coming here. One of the best exchange rates, but there are long queues for issuing cards.
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July 2, 2022
It left a disgusting impression! I sat in the bank for 2 hours!!!! From 17:00-19:00, it was necessary to receive a transfer. My electronic queue came up, and the employee with a grin informed me that the transfers were today until 16:00, and tomorrow until 19, and I have to leave today! In 2 hours, I've become familiar with the staff and this grin is just terrible. How do I know what time the transfers are? Can you tell fortunes on the cards? There was no notification.
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5
July 7, 2023
If you want to know what a queue is, you are welcome.
The inscription on the ATM "Sorry, the ATM is not working" is the norm.
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August 24, 2022
The service is disgusting. Rudeness, hour-long queues, a constantly idle ATM. One operator is on the phone, the other is typing on the computer with one finger.
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4
November 17, 2023
ATM does not work very often, decent queues
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October 3, 2022
I came by the number 3.10 at 17:40. Until the very closing, only one girl worked with people. Because of this, the queue moved at the speed of people in 15-25 minutes.
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1
June 1, 2022
Thanks to Ulyana for her help and patience. She told me everything, explained everything and helped. To award Ulyana to the management
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2
March 7, 2023
Thank you for your help in choosing a card, I came with dazed eyes, not knowing what and where))) But it turned out not to be so scary) Although the prices are not cheap, but I think it was worth it)))
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1
September 27, 2022
The service is terribly slow. The queues are kilometers long. Employees are in no hurry at all and are as relaxed as possible
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4
September 26, 2022
They make maps quickly, polite staff, everything is great!
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3
October 12, 2023
They do everything very slowly. Standing in line at the checkout for 40 minutes is a tin. And with such a rush, they close one cash register.
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February 13, 2023
Only one ticket office is open during rush hour. It is a pity that the two operators sitting at the tables do not have the opportunity to resolve some issues related to cards and individuals.
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3
October 8, 2023
The ATM does not work all the time!
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2
December 2, 2022
Eternal queues. Employees don't want to work. The ATM is not working
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2
October 26, 2022
Very nice staff. I recommend
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1
September 29, 2022
Great, I came by appointment and issued a card in 10 minutes
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1
June 30, 2022
There is one girl who does everything for the entire bank branch, there are hourly queues — neither to ask nor to find out. Two cashiers. Why stand in line if the answer to the question I need is "no".
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3
October 30, 2022
Good courses
There are queues
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1
September 28, 2022
This is some kind of nightmare! People are in queues for 3-5 hours.
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4
June 17, 2022
Ticket offices of all Belarusians. Banks are counted unmistakably with the remainder of the change.
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2
January 19, 2020
Disgusting.
1. I was billed for the service.
2. The account was in this bank.
3. In order to pay 27.6 rubles, they wanted to charge me a commission of 3 and something rubles!
Fantastic greed, fantastic business!
Do not use the services of this bank.
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3
September 19, 2022
A modern bank
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1
1
July 23, 2022
Without warning, they took a 15% commission when withdrawing cash from the mir card
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2
June 13, 2022
Queues per kilometer
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4
August 5, 2020
I am very pleased with the exchange rate
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1
1
April 4, 2018
It's terrible! In 40 minutes. 1.5 people passed in the queue until they started arguing with the staff, another cashier did not come out.
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5
April 27, 2020
Friendly service
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1
March 25, 2020
Everything is good!)
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1
March 23, 2020
As an exchanger, it's not bad
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2