The ATM ate the card. Even if you realized instantly, nothing can be done. A warning that the ATM is not working in the same color as the worker's. The only employee who still had to wait said that the cards were returned to everyone, however, for some reason, she refused the offer to insert the card, and suddenly she would not return. The card reader didn't have a warning somewhere. The wait is a week, but no one can say a clear time frame.
The best bank to collect problems on your head from scratch!
I came with a non-standard request, I thought they would send it to the central office. Thanks for figuring it out on the spot. Respect for the individual approach and willingness to solve unusual tasks.