The boorish behavior of the cashier, arriving at the exchange office at 6.30 pm on the second floor, stood in line for 50 minutes. Technical break from 19.00 to 19.15. At 19.20 the employee closed and left! For what I said, I have a break. Go to the first floor. The whole queue went down to the first floor and there was also the same time! As a result, I spent 1.5 hours to change 50 dollars. Please set up the work of the ticket offices. And teach employees not to be rude.
At 20:41 I arrived, I was in a mad hurry, as a result, it was already closed. The girl ignored my knocks.
If your employees leave earlier, please change the work schedule
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Александра Копосова
Level 5 Local Expert
November 28, 2024
I was standing in line, the girl served everyone, when it was my turn, she said that she had a break and she didn't care that someone was standing in line, the exchanger on the first floor
p. s. thank you for the answer, but I advise you to analyze the reviews, and teach this girl polite communication with customers, if when you go into the service sector, you need to accept the fact that you must at least adequately communicate with people, and not from a high position, I say this as a person from the service sector, your bad mood should not be reflected on the bank's customers :)