Always clarify the information in more detail, especially on the cards, as it is useless to argue with the bank. You will not see all the information on the site, although the bank will prove the opposite. If you read the bank's response to Kirill below, please note that the bank may unilaterally change the terms of service and not notify you!!! The bank believes that it is unclear where writing on the site is enough!!!
For a bank of such a small format, although it is probably a regional branch, there are 3 cash desks. They work fast. The staff is friendly. Exchange rates are often among the most profitable.
I like this bank, but it happens that you can run into a queue, thanks to Julia's employee for the advice about making an online appointment for service through the Earlyone service, now I go here at the appointed time without surprises.