Belaruski Narodny Bank
73 reviews
December 2, 2024
Always clarify the information in more detail, especially on the cards, as it is useless to argue with the bank. You will not see all the information on the site, although the bank will prove the opposite. If you read the bank's response to Kirill below, please note that the bank may unilaterally change the terms of service and not notify you!!! The bank believes that it is unclear where writing on the site is enough!!!
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January 13
For a bank of such a small format, although it is probably a regional branch, there are 3 cash desks. They work fast. The staff is friendly. Exchange rates are often among the most profitable.
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October 8, 2024
Excellent service. Everything is fast, clear, without red tape and bureaucracy.Thanks a lot to the staff.
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November 10, 2024
The bank itself is small in size, it was not even usual. But we solved our issue with the application quickly, so thank you for your promptness.
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September 3, 2024
One of the best banks in terms of rates, payments from individuals to legal entities. Of course, there are setups on their part, as with moneyback, but on the whole the bank is good. Deserves 5 against the competition.
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July 14, 2023
A small cozy office, convenient location. Good courses, polite and competent staff. In particular, I would like to thank the specialist Ekaterina, who provided, in my opinion, simply exhaustive information, which opened up a number of advantages for me personally. I recommend
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March 27, 2024
One for the bank's system. One of the worst for maintaining a legal checking account. They charge the highest percentage of the commission for transferring money to a card account. If there were no transfers in a month, but a positive balance, they do not disdain to withdraw a commission of 20 rubles. If suddenly there is a debt, you are blocked as a user. In order to unblock it, it is not enough to pay off the debt, you also need to pay 20 rubles for it. Plus, the terms of service of the card account were changed without warning and over the summer they charged 2000 rubles of commission for cash withdrawals at other ATMs, although initially there was no such agreement. Since the year 20, he has become the worst of the three banks in which he opened accounts. I do not recommend anyone to use their services as a legal entity
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September 27, 2023
The bank itself is excellent, one of the best. But with regard to this department, there are some unpleasant moments. There is an ATM near the branch that often does not work, and if you come to the cash desk to withdraw money or, on the contrary, top up your account, you take an electronic queue ticket and wait and watch as people who came after you are called to one working cash register instead of you, because they have a higher priority operation (currency exchange), as explained to me bank employees. That's how you can stand in a queue for a bank customer for 30-40 minutes, despite the fact that he came first and took a coupon, and people for currency exchange are constantly coming and coming .... Considering that this is one bank branch for the whole city, it was possible to make a cash terminal in it, or it was better to monitor the ATM so that the money was in it and worked, or at least an honest queue at the cash desk.
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December 20, 2024
If you want to spend a couple of hours of your precious life sitting in line, you've come to the right place... Do you think you will be served? You're naive)
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July 23, 2024
They began to charge a commission for using the card, without notifying about it in any way. The call center said that "the news was posted on the site." As if I have to follow the news on the site. I will never use this bank again in my life.
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July 6, 2024
It seems that I am a client of the bank. But lately, you can't take an electronic ticket from them (the device does not work), then the application is buggy and there is even no way to withdraw your own money using a qr code. Sadly, they have completely deteriorated
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November 19, 2023
Beautifully decorated department, meets a nice girl, location in the center, main office, interesting promotions, but a weak application does not display operations on the map with delay
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March 11, 2024
A very convenient mobile application. I use it all the time. I linked Yandex.taxi and Wildberries to a virtual card. Now I transfer money there on request and purchase. And the service in the bank is quite comfortable. I recommend it!
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November 1, 2023
I would like to leave a thank you to the specialist of the cash register number 2. She did everything in her power to ensure that we received the money sooner than the application says. Thank you to Yulia Kabaeva for her humanity and professionalism ! Friendly kind people work in the department, thank you all very much!
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September 26, 2024
The card costs more than 50 rubles per year, but replenishment from another bank's card does not work. The text messages arrive half an hour later. For servicing the card, they drive it into a minus, that it can then neither be replenished nor closed. Even after replenishing the account, it issues an error about technical overdraft debt
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October 4, 2023
A good bank branch. Thanks to the electronic queue system, it's generally good. And also a feature can be considered the possibility of signing up for service through a mobile application. They always offer a lot of profitable chips in the application.
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July 29, 2024
The bank is not talking about anything, it seems there are cashbacks, and they say that cards work everywhere, but when the bank needed help, they could not help
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November 7, 2023
A wonderful bank, attentive, cultured, professional specialists. And the course is always good.
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August 16, 2023
The service is simply unbearably long. I sat in line for an hour and shifted by 2 people at two ticket offices. It's just terrible.
Now for the application: it has not been completed yet, the Autopayments section does not work, but the web version has already been disabled. And how to edit/cancel autopayments now is unclear. They just pay by themselves and I can't do anything with them. That's a great idea
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May 12, 2023
A very good bank. He 's really popular . Alexander is the manager (I decided so ) very responsive , competent. I did everything quickly . Thanks . I recommend.
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January 1, 2024
The staff is polite.The bank is clean and tidy.The queue is electronic. The service is fast.
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February 7
It's a good bank, but the queues leave a lot to be desired
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November 6, 2023
There are constantly long queues for currency exchange. At any day and time, there is always a crowd. When the turn comes, they immediately put a sign on the break! I turn around and immediately go to another bank, fortunately nearby, there are no queues and the same rate.
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January 20, 2024
Often the bank throws out one of the best rates in the city, but in fact the answer in the branch is always the same; "There are no dollars", but as soon as the rate rises, they appear sharply.
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November 2, 2023
I serve the cash register - the best bank in Gomel. Plus a great app with adequate courses.
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June 12, 2023
What can I say about the BNB. The only courses that are profitable in it are the courses. And space, queues are a nightmare. Also, one cash register often works (apparently the rest are at lunch) and this is at a time when there are a lot of people
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March 17, 2024
Good bank,no complaints,electronic queue,very cozy
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November 25, 2022
A terrible bank, the operators work very slowly, there is always a queue.
We made a swift transfer, as a result of an error by the operator, which turned out a week later!!!, we had to go back there again and pay an additional commission, and this is time spent, money and a delay in the transfer on time. The bank's management, of course, hastened to shift responsibility to us, you are obliged to double-check. In this case, offer your customers self-service and don't be responsible for anything)
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September 29, 2023
A good bank, the exchange rate is also always good. Service of cashiers and specialists at the level of
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December 7, 2023
The loan was issued in one day, the staff is polite and friendly. I recommend
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June 21, 2024
constant queues. It would be possible to open another office in the city
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January 16
Text message rejection and blockage
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June 28, 2022
Terrible service!I had to make a money transfer, we waited in line for an hour, 2 people moved, and 4 more people were in front of me!Only one window was working, the second one was at lunch, slow service!Review your shots!In technobank, the same transfer is made within 15 minutes!(unfortunately, there was a glitch in it today, it didn't work)As a result, the whole day is ruined!
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December 2, 2023
A good branch, sometimes there are a lot of people and one cash register can work.
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August 11, 2024
There are few people there, there is almost no queue..
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May 20, 2024
If you want to grow old in the queue, then you are here
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July 16, 2024
Very good bank and service
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April 4, 2023
There was only one cash register, a long queue, while 2 customer service employees did not know what to do for more than an hour
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January 8, 2024
Excellent consultants, just super
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March 28, 2022
You can't say anything bad about this bank. department. Currency exchange rates are often encouraging, only once during my visit there was a long queue. So, the "banker" is decent! Working hours, however, are very limited.
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August 9, 2023
A good bank , not a big exchange rate , everything is modern .
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July 30, 2022
I received a Unistream transfer from the bank. The transfer was in US dollars, but to receive it, I had to open two accounts at the bank: in dollars and in white rubles, and I received the transfer in white rubles at the bank's exchange rate. The amount was not large and therefore this fact did not bother me much, but if I received a significant amount, it would not be particularly pleasant. The staff is polite and attentive, but you will have to stand in line for a specialist.
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November 20, 2023
They served quickly, there were few people in the queue
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December 9, 2023
The staff here are very polite
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January 1, 2023
It was not bad, the staff is responsive and friendly Well done!!!
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October 28, 2023
There is one cash register.currency exchange takes two hours
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May 13, 2023
it stands in the casino building, it will be convenient for someone to lose all the money
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April 26, 2022
There was a great bank, there are practically no queues if you come in the late afternoon. The service conditions are also excellent, as is the convenient location of the bank.
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June 28, 2022
Terrible bank, the slowest service of all the places where I have only been (regarding money transfers), I do not recommend it as much as possible
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July 8, 2020
I express my gratitude to the staff of the Central Bank No. 9 for high-quality service, always attentive to customers and polite communication. In particular, I would like to mention Kobyalko Yana for the quick solution of my question.
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