Excellent bank, always good exchange rate, cool mobile app
Today I changed the currency and the girl Kristina, if memory serves, performed the operation very quickly and efficiently. Well done, I wish there were more such qualified employees.
You can spend half a day in the queue. I wanted to exchange euros for dollars, but there are only old banknotes in the cash register. How is it? Although it's no better with euros at their ATM. I was withdrawing euros, as a result, 2 banknotes turned out to be unusable for other banks. The question is, why charge them at an ATM? And in addition, there is no fact that there will be a currency in the cash register. On 02/19/25 at 3 p.m., for example, there were only 850,000 at the box office #2. And in an ATM that is on the street there is only $ and byn, and the conversion is 1 to 1. I withdrew $ 100 from the card and 100 euros flew away. Wow!!!
On April 14, I contacted the city phone with the problem of transferring money from my card to my deposit account. I was quite surprised by the high level of technical support provided by BNB Bank. Daria from Tech Support not only called herself at the specified time, found the problem, but also called back several times to make sure that the service was working. In general, it's nice to deal with a knowledgeable person!