I would like to thank the car dealership for the high level of service. All stages of the car purchase were organized flawlessly: quick paperwork, insurance assistance and competent consultations. I am especially grateful to manager Igor for his patience and attentive attitude to clients. His professionalism and individual approach made the purchase process pleasant and easy.
Jili Soligorsk is a very comfortable dealership. Very loyal prices and favorable offers (we went to dealers for a long time and only then they made us a very attractive price offer). Tactful, polite staff, you can immediately see the professionals in their field. I will recommend this salon in the future!
I would like to share my experience of buying a Belgee X50 at the Geely Soligorsk car dealership.
We handed over our car to a trade-in in Minsk and they also promised to deliver a new car to us by car carrier to Minsk at the pick-up point in Bolshoy Stiklyovo. At this stage, everything went pretty quickly, since the car we chose was available. Here, thanks to the manager Igor from Minsk, who guided us throughout the transaction, engaged in the purchase of cars and helped us decide on an additional one. equipment for a new car. The old car was handed over, the money was credited to the account the next day, the payment for the new car was made, the car was delivered to Minsk and we are going to issue it.
Well, now a bit of tar, not because we were dissatisfied, but we just would like to see a little more service and customer orientation in our car dealerships.
- first, a service was ordered for the complete treatment of the car with an antikor with hidden cavities. As a result, traces of obviously dirty hands of the masters conducting this procedure were on the glossy door posts. Manager Igor had to wipe it off at the place of issue. There are also traces of the same antikor on the insides of all the doors. And since the car is white, it is very clearly visible. I think all this could and should have been removed back in Soligorsk.
- second: the main menu of the car was in English. Upon Igor's call to the technical specialist, everything was set up on the spot. But this is our time again. When giving the car to the customer, be kind enough to set it up before handing it out.
- the third and most epic thing: having started the car and just making all the settings for the driver, the car model stalled. When I tried to start it up again, it started to choke and stalled again. There just wasn't any gasoline. Fortunately, Igor was still in place, although it was clearly not his working time and at 20:30 he started looking for a canister, went to the gas station, bought a watering can, brought us gasoline and only at around 21:00 pm safely sent us home. And what would happen if we drove a couple of kilometers away and stood in the middle of the ring road, I don't even want to think about it. Therefore, once again, many thanks to Igor for being with us until the last moment.
The salon compensated us for all these inconveniences in the form of a pleasant bonus, but still I want the client to always be in the first place and such situations did not happen anymore.
I do not recommend it. Disgusting approach to the client. The disgusting quality of the work.
The antikor was made terribly, the buyer paid almost 1000 rubles, but it was not done even for 500 rubles. The master receptionist is rude to the well-founded question "how so?". The main thing for them is to sell the car and add services to it, they don't care about the rest. During acceptance, many scratches and other various defects in the paintwork were revealed, they took the car to polish, but did not wash it - they began to polish the hood on sand and dust. Horror and horror again. In no case should you buy a car there
The best Geely car service in Belarus. Professional, friendly staff. Dial-up to the service from the 1st time. Choosing the day and time of service. They perform all additional tasks.works. Convenient access and parking. The railway and bus station are 3 km away.
Bonuses: taxi to the city and back, tea,coffee, TV.
A pleasant team who knows their business. We did a lot of work , we did everything as quickly and professionally as possible. There is a place to relax, free coffee, free taxi for a trip to the city and back.
Super polite and pleasant specialists. The salon is not large in size, but everything is present and there is a good waiting area and an exhibition hall with a car. The waiting time is brightened up by the cozy atmosphere of the waiting area, where you can drink tea or coffee, relax on the couch watching TV, just like at home))
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Marina B.
Level 4 Local Expert
February 24
A very good car dealership. The service is at a high level. We went to them from Minsk in winter, offered coffee, hot cappuccino. Special thanks to Kirill, the sales department employee!!!
I've only been there recently. And I was satisfied. Since there is excellent service, competent and well-mannered consultants who helped me choose the car that I described to them. They also took into account all my wishes when choosing a color. They consulted me and explained what and how. I even learned things that I could not have imagined before, that such things exist in cars. Thank you very much.
There were problems with the muffler in the car, and when contacting the dealer, the question arose - is this a warranty case or not. Of course, the photos show that the muffler was very badly deformed. Since there were no such cases in Soligorsk and I was a pioneer in this situation, it was naturally difficult to make a decision to repair under warranty. But I want to say a huge thank you to the guys for not ignoring my breakdown. Thanks to long communication with other dealerships, I had a muffler changed in Soligorsk under warranty. You guys are great. Thank you very much. There is no limit to happiness.
The reception is very good, there is a free taxi to and from the city. But there is one very big THING, the protection, for the installation and removal of which you take money, you need to screw it UP NORMALLY. Not only were they screwed through, but they also lost one bolt!!!!! Trust has been undermined.
Excellent staff, pleasant to talk to and attentive. Unfortunately, with the exception of Margarita from the finance department, there is always an eternally dissatisfied person(. In general, we are satisfied with the service, thank you
I was very pleased with the work of the car center! All the staff are pleasant and polite. We were treated to delicious coffee, consulted, and conducted a test drive. I decided to make a purchase in one day. It turns out that there is also a trade-in in Soligorsk, which significantly accelerated the purchase of the Geely I liked. All the necessary procedures were carried out efficiently and promptly!! THEN I will definitely take place with you!
I bought a car from them, I am very happy, the manager took into account all my wishes. Also, special thanks to the guys from the service, everything is always prompt and on time.
Excellent service, competent consultants, I was very satisfied. We helped you choose the desired configuration of the car, and also took into account all the wishes when choosing a color. The car was given a full operation consultation.Thanks!!!
Manager Andrey worked with me really for 5 points. He was very attentive, answered all questions in detail and was constantly in touch. It was a pleasure doing business with him)
The attitude towards customers is very warm.
free taxi and coffee with chocolates
Ilona and Dmitry the master receptionist work well together, they answer all questions about the car and it is always a pleasure to talk with Elizabeth the administrator, too
I bought a car in this salon. The quality of service, the service is good! The consultants explained everything in an accessible and understandable way. If there were any questions, then you could calmly clarify, they answered without any problems. Pleasant atmosphere in the salon itself, friendly staff, administrators. I'm happy with everything! I recommend.
I bought a car in Geely Soligorsk, I am very pleased with the manufacturer. The deal went through quickly, the consultants did well, promptly prepared all the documents and sent them home in a brand new Geely. I advise you!