The most popular place in Krasnodon district. Pleasant atmosphere, delicious cuisine, polite staff. In summer, you can relax on the summer playground or in the air-conditioned hall, in winter the hall is warm. The management does theme parties periodically. I recommend.
Hello! I really want to leave feedback after visiting the restaurant.
We booked a table for lunch on the phone, the girl manager talked very nicely. Upon arrival at the restaurant, no one met us, we ourselves stopped the waiter Alena, who answered very impolitely, she was clearly not happy with another guest.
After the three of us were seated at a banquet table for 8-10 people, the order was accepted only 30 minutes later, we had to call the waiter ourselves. We ordered dishes and asked for juice for the baby. We couldn't choose it, they just brought some unidentified glass.
During the evening, we added pizza to the order, which the same waitress Alena just forgot about. It turned out when the kitchen was already closed (which we were not warned about).
Of course, they didn't cook anything for us anymore. To my question about the possibility of taking out at least ice cream, the manager went to clarify the information. The chefs decided to make it, but as it turned out again, they can only make 1 serving for three guests because, I quote, "They are already dressed and cooking" At the same time, the waitress Alena said that she did not understand who would cook this ice cream for us at all.
Ice cream is served with chocolate and fruits, as stated in the menu. They brought ice cream with 4-5 pieces of tangerines. It differs radically from what is shown in the photo in the VK group 😬
The cherry on the cake was +260₽ in the bill for the music. To my question about what kind of position this is and why we were not warned about this contribution, the manager replied: "Well, actually it's like that everywhere, you pay for what they sing to you. We don't warn anyone anymore because everyone knows for themselves why to talk. Consider that you paid for the entrance." It's not that this amount is taken everywhere.But even if they take it, they at least warn you at the entrance.
We were going to have a nice evening, have a delicious dinner, and came out unpleasantly disappointed. There is no desire to return thanks to the work of the staff👌