Belcoffeegroup
35 reviews
September 23, 2024
There was a problem with our Delonghi coffee machine - it began to brew very bitter coffee (like tar). Whatever grains are poured into it, the output is very bitter and nasty coffee. We asked Belkofegroup for help and told them about our problem. They suggested that it was most likely due to the accumulation of coffee oils and it was necessary to disassemble and thoroughly wash the car (and we had never done this since the purchase for about 4-5 years) and everything would be fine. So we did: the courier arrived on Friday afternoon (special thanks to him: at the very rush hour through all the traffic jams, he came and took our "wretch" for repair) and on Monday we were able to enjoy a wonderful and delicious coffee.
Thank you very much!!!!
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April 30, 2024
Great workshop! I definitely recommend it. The craftsmen are real professionals, my Saeco was repaired promptly and efficiently. They offered a replacement coffee machine for the duration of the repair. We conducted a consultation on car care, talked about some nuances of self-service. The staff are competent, friendly and attentive. I am very satisfied with the service! Thank you very much!
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January 28
I would like to say a huge thank you to the entire belkofegroup team! They are professionals with a capital letter. We arrived at the appointed time, explained everything in detail and politely, the coffee machine was cleaned, the damage was fixed, and everything was returned in perfect condition. I definitely recommend it!
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1
September 11, 2024
We repaired the office coffee machine. It works flawlessly and now we drink very delicious coffee)
They also helped with the selection of coffee beans for different types of coffee machines.
Thanks!
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January 16
When the courier arrived to pick up the car, he said that the grains did not need to be emptied out of the car. He said I was asking a lot of questions and calling me a "problem" Cleaning the 180p car. But my question is what is included in this price, I got the answer that the pallet will be washed) it's very interesting when you can't even ask what is included in the service. There was no communication with the leadership of Eltora. I recommend that you do not leave the same company. I relied on reviews, but I don't think I can trust them.
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2
October 3, 2024
Good service, nice guys. The machine did not make coffee (the water did not pass). The problem turned out to be the grinding of coffee, you need to use a larger one. We checked, consulted, and did not take any money. Thanks!
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June 12, 2024
It is not the first year that we have been cooperating with this workshop. Repair and maintenance are always at the highest level! A real team of professionals that perfectly copes with a breakdown of any complexity quickly and efficiently. After their service, our coffee machines are as good as new.
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February 16, 2024
Thanks a lot to the guys from the Belkofegroup service!!! I put the Krups coffee machine into this service for repair in early January 2024. I bought a used car in early September. Everything is fine, the machine made delicious coffee, but there was a problem. When you turn off the coffee machine from the button, she wrote, "Thank you goodbye," and went into a stupor and nothing could be done with her until you forcibly turned off the outlet, and this problem occurred especially when you cook cappuccino. It was very annoying because it was necessary to set the time constantly. But a few months later, or rather at the end of December, another problem appeared. After cooking, the coffee machine periodically began to catch another glitch. After making the drink, something in her was stuck and she just buzzed and also only came to her senses after completely disconnecting from the outlet. And this problem has become more frequent. After that, it was decided to put it into repair! After searching the Internet, I came across this service, besides, it was located closest to me. I called him and told him about these problems. And a week later, I'm already with a working coffee machine! The guys did well to arrange all these problems! A month after the repair, I drink delicious coffee and write a review. The machine is working properly, which I am very pleased with!!!
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October 24, 2024
My question was solved very quickly by an error on the brewing corner. We agreed in advance on the time of delivery of the coffee machine in order to take it to work on the same day.
Well done. Thank you very much again!
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1
September 9, 2024
We found the service of our car only here. The warranty workshop has closed. They made diagnostics here for free and even took them from home themselves. I recommend it to everyone
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June 13, 2024
Thanks for the service! For the guarantee!
Prevention of two coffee machines.
Post-warranty service.
Understanding and understanding of technical problems and patience in dealing with a demanding client.
Thank you!
I will definitely contact you more than once.
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August 20, 2024
A wonderful workshop. They took my coffee machine after listening to all the complaints, after which they diagnosed all the problems and quickly fixed them. We also cleaned the coffee machine from the outside! Very responsive craftsmen. Extremely pleasant in communication and highly professional in terms of work!
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April 30, 2024
I applied to this organization when a beloved friend of my harsh days broke down - a coffee machine. We did everything in the best possible way and gave advice on coffee varieties, I am very grateful to the organization, especially to Nikolai. Good luck to you!
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April 5, 2024
I gave the DeLonghi Autentica Cappuccino ETAM coffee machine 29.660.SB for repairs. The main problem: when making coffee, the machine did not take milk from the milk jug. The guys came home at a convenient time for me, took the car, left a replacement coffee machine so that we would not be left without our favorite coffee. After 4 days, everything was brought back. The cappuccino machine works like new, it has not been such a thick foam for a long time! Thank you very much for prompt and high-quality repairs!
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January 20
The Krups coffee machine was repaired, prompted by the operating instructions, and the price was pleasant.
I recommend it!
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1
October 14, 2024
The DeLongi coffee machine needed to be repaired
Everything was eliminated on the spot, quickly and without imposing unnecessary services and expenses.
Pleasant service, everything was shown and told.
If you are reading this review, thank you very much again!)
With any problem, just to you!)
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September 16, 2024
Everything was repaired and cleaned. The office is pleased that their favorite coffee machine is back in operation :)
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July 8, 2024
It was not the first time we used the services of the guys and, as always, everything was clear, on time and efficiently. Thanks!
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November 16, 2024
The guys are professionals in their field! Fast and responsive
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May 4, 2024
I am very grateful for the help of repairing the coffee machine, they took it away , repaired it, it was not expensive, the discussion was decent and high-quality, Good luck,
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November 29, 2024
Everything is fine, they gave recommendations on operation and a guarantee for their work.
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May 27, 2024
Many thanks for the high-quality repair of the Krups coffee machine, everything was done quickly and well
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June 23, 2024
I was repairing a Philips coffee machine. We did it quickly and inexpensively. Because it was very sad without coffee for a couple of days.
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January 31, 2024
The coffee machine began to leak, and on the recommendation of friends, I turned to the guys for help. We quickly found a leaky node, and simultaneously cleaned the water supply sensor!The work was completed on the day of the appeal! I am absolutely satisfied with the work of the specialists! Thanks!
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1
April 16, 2024
I have been contacting Belkofegroup for years for the maintenance of office and home appliances. Always exceptional quality of work for an adequate price! There is experience in contacting other organizations, in particular under warranty. Due to the fact that we drink a lot of coffee, the case is not guaranteed)) therefore, now only Belkofegroup. Thank you for being there.
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March 25, 2024
I turned to this service and was very satisfied) The car is old, but it worked like new after the service) Thank you to all the employees. I recommend it to everyone
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May 21, 2024
We arrived, took the coffee machine, repaired it and brought it. For an absolutely adequate price and within a day (not counting delivery)
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September 23, 2023
The coffee grinder is jammed in the coffee machine. Called. I made an agreement. Thanks to Nikolai, they accepted me even after hours. Promptly repaired (the foreign body was removed), cleaned and given a 60-day warranty. Good luck!
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1
November 28, 2023
The coffee machine was taken away-repaired , responsive , helped to find the right spare part . I recommend
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1
May 11, 2024
The coffee machine was repaired and cleaned promptly . Thanks for the service!
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July 4, 2024
Excellent service and quick repairs...
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May 22, 2024
Quickly, efficiently!
I recommend
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July 18, 2023
This is not the first time I have applied, the coffee machine feels great after their repair.
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1
July 6, 2023
We provided a high-quality service, thank you!
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1
November 9, 2022
Excellent service
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