The best Bank in the city! A great team, always polite staff. Everything is solved quickly! The only drawback is the Bank's work schedule. I have to take time off from work.
Friendly service, clean and tidy inside. There was no queue. A nuance arose for one of the bank's services, but the issue was eventually resolved. I have been using the bank's services for more than 10 years.
The bank may be good, but the work schedule is not compatible with the life of an ordinary person, one that works until 17.0 or 18.0.
Why doesn't the board consider another work schedule for individuals??
The bank considers its money, why do we ordinary people have to pay a commission for any transfer?
Please consider the bank's work schedule for individuals!
A good bank, good staff.
BUT!!!
There is only one cash register.
A very inconvenient work schedule. What is the work schedule until 16.15???
Mon-Thu 09:00-17:30, break 13:15-14:00; Fri 09:00-16:15, break 13:15-14:00
Two cities nearby Polotsk- Novopolotsk, while in Polotsk there is no ATM of this bank. Regarding partner banks, today is a partner, tomorrow is not a partner. This is a problem.
To change the card, you need to ask for half the bottom. I consider this to be an absolute disregard for customers. The head bank should hear and change the work schedule, especially since other banks have returned to the pre-pandemic schedule.
Crediting money by ERIP is two to three days.. that is, for a long time...
a great bank, if not for all this (((
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Галина Замбер
Level 11 Local Expert
January 5, 2023
A good bank, cozy. The building is also filled with various useful organizations, such as the Tailor's atelier (a very decent work of craftsmen), a tattoo parlor (a cool master)
There are few staff and one ticket office... The queue is electronic... There are only two disadvantages, the work schedule, it would be better to open later and work longer, get a whole quest... Well, there is no way to sign up for an electronic queue online, or by the time!! To be sure that they will be accepted on time, since the work schedule is so small
An excellent branch of the bank, which employs real professionals, experts in their field. A warm atmosphere. Progressive methods of rendering services. I recommend.
No, no, and no again. As soon as I pay off the loan, I will not contact this bank anymore. It is very inconvenient that there is no branch in Polotsk, and the Novopolotsk branch works with constant interruptions: the opening hours of the cash registers are reduced, then the cash registers do not work at all, and pay as you want. And then the bank sends angry SMS messages that you have not repaid the next payment on time. In general, I do not recommend it.
Excellent service, understandable for fools service.
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Александр Гацкий
Level 11 Local Expert
April 26, 2020
It is not a very convenient working time. A mess and a pigsty in the surrounding area, neither approach nor drive up. Where are the city authorities looking???
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Vitlig
Level 5 Local Expert
December 7, 2021
I changed the currency in this bank.There are no complaints.