The bank was strong and progressive. But lately, more and more often, something inside is malfunctioning. Of the latter, the ban on purchases on Steam and the refusal to service depot accounts without personal presence. Look, soon they will abandon the mobile application or force you to write an application for currency exchange at the checkout.
Sitting in line for an hour in the afternoon, when two specialists are working, and your question takes no more than 5 minutes, it's beyond my strength. I ask the management to take a closer look at the employees and either increase their efficiency, or bring more people on shift!!!! There are 6 jobs, but only 2 are working!!!!!
I haven't been able to get through for several days, there is no way to drive up.
At the bank, when closing an account, it is necessary that at least three working days have passed since the last transaction on the account. You can find out if all the operations have passed at the call center, but how if no one picks up the phone, I wait for 15 minutes!