Contacting Management--- why are your employees cheating? Opened a foreign currency account, the employee explained that there was no commission, meanwhile they wrote off $ 9.37 ? And this is in 1 month! Tell me is it okay to cheat customers who keep their money with you?! So you use our money and steal it a little bit?! And yes, even a month has not passed, that is, the question is - on what basis do you withdraw money on a day off, allegedly for account maintenance?
No matter how you enter, one cash register is always open. You've been standing in line for a long time. But the cashiers themselves serve quickly and politely.
They did not accept the currency, based on internal rules! They don't care about the laws of the Republic of Belarus! The national bank has confirmed that they can do this!
This is a nightmare!!!!you have to wait for your turn for two hours, almost always one window with a physical works.faces. Before going to this institution, be patient and have time! Cashiers are always tactful and polite, it pleases.
The best course in the city. Noooo....
Cash register operation mode.. currency exchange is a cross. This is the only bank in the entire shopping center. There are a lot of people! You can sell up to 40 minutes before you wait in line. Persanal is friendly. The manual is complete g..but!
The best bank in which my family and I were served. Everything is fine and the terms of service and the attitude towards the customer!
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Alex Kivoloff
Level 8 Local Expert
July 28, 2023
A bank that does not have Belarusian rubles all the time....
For the third time in the last year, passing through Molodechno, the situation is the same for the third time. You need to change the currency (amounts within 1-1.5tons)
I spend 20 to 40 minutes in line at the only working cash register, after which they tell me at the cash desk that they will not be able to change either how much at all, or they will be able to change only some part, because there are no Belarusian rubles. Not Swiss francs or yuan...... and Belarusian rubles. Once - no problem, three times - statistics....
I really like the new room on the Satellite, large and presentable! The staff are very good, I contacted them several times on various issues, they always did everything promptly and communicated warmly. About the bank in general - there are many interesting products among the cards issued by the bank.
I have been a client of this bank for many years. It started with the opening of a salary account, then I transferred the sole proprietor's account here. I constantly monitored the news of this bank, their off-bank charitable and philanthropic activities led by the former head of this bank... There was an experience of cooperation with other banks. Definitely BelGaz is the best! Always friendly professionals, headed by a permanent head, a quick solution to all issues. The only thing that was confusing was the room on the Module, the branch had long grown out of it. With the move to Sputnik, the presentability of the branch has clearly been added! Now I constantly receive offers from other banks that are trying to lure me away, but I will not leave BELGAZ! And I recommend this particular bank to everyone.
Friday at around 16.00 I stopped by to change the currency. There is a queue of more than 10 people and 1 ticket office is open. I stood for more than 50 minutes. All after the currency exchange was removed from the information kiosks.
A poor bank, constant queues, currency transfers from abroad to a card can delay up to 10 days, explaining this by some kind of checks, I have not met this in any bank. And now these guys are offering to issue a visa classic card not for 75BYN but for 1BYN. What are you doing there completely gone?? in other banks, visa gold does not always cost 75 rubles. Good luck to you
The best bank I've ever been to. I didn't wait in line for a long time. A wonderful currency exchange, in addition to the base currencies, you can exchange the Polish zloty, Ukrainian hryvnia, British pound and Swiss franc. There is a terminal, a lot of places to wait, there is water.