I would like to express my deep gratitude to Dmitry Romanovich Teplyakov, economist of the first category of the Central Bank 706.
I am an employee of a real estate agency and my clients found themselves in a situation that needed to be urgently resolved, namely, obtaining a loan for the purchase of real estate. On the recommendation of colleagues, we came to Dmitry Romanovich, who subsequently helped us a lot. Dmitry Romanovich answered all the questions of concern, gave clear recommendations, suggested which package of documents should be prepared in our case. Thanks to Dmitry Romanovich's professionalism, we completed the transaction on schedule and the client received a loan.Once again, we thank the management of Belgazprombank for the correct selection of personnel.Special thanks to you Dmitry Romanovich. You are a man with a capital letter.
A cool bank. There are many information kiosks and ATMs inside the bank for operations without bank staff (which is very convenient). There are also cash desks for currency exchange, etc. But at lunchtime, one ticket office is open and you can stand for an hour, as a queue is gathering. Convenient location, there is Parking.
The cash registers are working very slowly. I have been waiting for 30 minutes for currency exchange. There is a cooler with water-this is a plus. The room is spacious, high ceilings, not stuffy
just now
A NEW
Horror. If you want to spend an hour and a half in line at the checkout, then you are here. Cash desks do not serve customers, but are engaged in intrabank business, work immediately with individuals and legal entities and wait for their turn is still a quest. I highly do not recommend it
The branch is not large, if you need currency exchange or operations at the cash desk, then there is often a queue! There is an ATM! The service is polite! It is possible to make transfers abroad!
See original · Русский
3
Andrei Labkovich
Level 13 Local Expert
May 8
Convenient location . There is a 24-hour ATM , which is very convenient . Minimum waiting time and no queues . I recommend it for residents of the area
It is a very convenient branch: there are small queues, but if there are queues, then the bank's employees work quickly enough. The bank is located in an apartment building, not everyone knows about it, so it is not overloaded)))
Sent! It is impossible for an ordinary person to get into the cash register. Business customer service takes place without queues, the last time I served almost an hour !!! I will never come to this bank again, and if you value your time, then I do not advise you either.
I have addressed the issue of restoring access to the banking program. I turned to the first employee I saw. The issue was resolved immediately, there was no need to stand in line.
A review from a legal entity. The bank works generally well, but like all banks, they give loans only when you prove that you do not need a loan. Customer orientation is high, the bank is convenient, and they work promptly. Applications often fail (but not fatally). There is no search in payment orders and documents in the application. And it is impossible to sign and pay for a PO from your phone.
Terrible service, only 2 out of 5 specialists worked. They take people without a ticket out of turn.
I had to stand for more than an hour to pick up the card.
There are enough ATMs and payment terminals inside that work around the clock. The service is good at the checkout, promptly. There are sofas so as not to stand waiting. There is a cooler with water and cups for customers. A good department, without crowds and queues.
Strange opening hours, lunch from 13-14 - well, who puts it that way, customers also have lunch at the same time. Well, okay, I think I'll get to the weekend, but figs there - they don't work on weekends. There are no complaints about the staff YET, but this is the schedule... at least from 14-15 we would have done it, even if NOT for a WHOLE HOUR!
The depository machine is constantly breaking down. We go to hand over the proceeds twice a week, then it does not accept money, then it is completely blocked.