In this office (the State Enterprise "Belgosgeocenter"), customers are treated without any respect (to put it mildly), especially in the State Geological Fund. The contingent of employees are post-retirement age ladies who spend the whole day idling and discussing daughters / granddaughters and drinking tea (and judging by their appearance, something stronger). On the other hand, I know that drinking parties are regularly arranged in this office, because some employees from the State Geological Fund (women) just smell of alcohol!!!
But they charge a lot of money for their 'work'. I waited almost a whole day to give them a report!
My resume is that we need to fire all pensioners and take young, energetic and polite employees in their place!