Everything is very decent and modern. Very good specialists, they will tell you everything competently and in an accessible way, they will explain all the nuances. They go to a meeting in an uncertain situation. I am very pleased. I have been serviced by them for 5 years.
Faced with the need to issue an insurance case for a medical insurance service. It is impossible to get through, I hung on the phone for about 30 minutes - I waited in line, made an application to my personal account - I waited for a response for a day, then another day I was recorded for examination. In general, they pay for insurance cases, but they clearly have a weak link in the number of specialists who deal with insurance cases.
It totally sucks. The staff is inattentive. They charged me the wrong dates in the policy. They started to redo and cancel the payment. Here, I'm still waiting for money. I wanted to make a policy in 15 minutes, but in the end I sat for 1.15 minutes.