Not an adequate bank. I came to change the currency. I waited for 5 minutes and was the first in the electronic queue. After me, people knocked out coupons, came 5 minutes later, and were the first to pass, taking into account that 1 cash register was working. Outrageous, piggish attitude towards customers. A queue is a queue and it must be a queue for everyone if you are all in one checkout.
The consultants did not help me, they sent me to the head office.
There is no magnifying glass for the visually impaired, they cannot approach the computer, they shout across the hall.
They offer to pay through the cashier plus a commission. They know how to make money on their depositors
There is a residue left
The service is really not bad. There are really few people throughout the working day. except for lunch time from 12.00 to 13.00. But for some reason, only one ticket office is open at this time. the second one closes for lunch break. Today, visiting this branch, I witnessed how one operation dragged on for 30 minutes. as a result, a queue of 10 people gathered. The same number left without waiting. Is it really not possible to postpone the lunch break of the second cash register to another time so that customers can perform their operations at a convenient time for them?
Once again I hear customer outrage in the queue and no one takes any action.
The bank provides information about your account to everyone who is not lazy with your account, the state can pay everything that you have been awarded money from the account may disappear without your permission due to the request of some state persons and their excuse is not that we have been parasitized, but that it is your personal savings that no one is interested in
This is my salary bank. I somehow made a deposit in this branch with the opening of a new account. In detail, so that everything was clear, in a separate office - like this