3TO issue a new card. Thanks to the employee , she explained in detail and showed the advantages .
It 's not very convenient ...when visiting for the first time, there are several halls..figure out where your number is. On the second visit, it's already clear.
The validity period of the Visa gold card expired, with which there were constant questions when making payments in online stores, when buying tickets online, etc. The card was serviced for free. There was no need to receive SMS notifications due to the fact that I use Internet banking and can view all my expenses there. Although in the last couple of years, expenses cannot be seen day after day, but only after 4-5, which also creates difficulties for me as a client of this bank and forces me to incur additional costs for SMS notification, which also costs money. The specialist at the department advised me to change my card to a Belcard in order to avoid payment difficulties, without notifying me that in the first month of using the card, I would be charged a 5.90 subscription fee, which happened after two days of using the card. This amount is debited provided that the turnover of non-cash funds is at least 800 rubles. I planned to fulfill this condition, so I agreed to these conditions. The question arises, if I pay 800 rubles in the month of card activation, will the service money be refunded to me?
The worst bank in Belarus, which does not even have the right to exist. I am a client of several banks in the Republic of Belarus, and unfortunately the salary card from the organization is served by this particular bank. I have never seen the most disgusting service in any other bank like here . The mobile application is being updated and it is impossible to install it yourself. You need to complete a whole quest at the bank..... They charge salary cards (upon receipt of 700 rubles per month) for monthly maintenance of 6 rubles........ I repeatedly wrote and complained to the management, it was useless. I wish they 'd shut it down !!!!!!!
Vitebsk. Two ATMs: Lenin Street, Smolenskaya Square-both are not working. It is impossible to find a list of ATMs on the official website-it gives out only three. There are a lot of ATMs on the street that have been closed for a long time. There is no money in ATMs for a week, 10 days. Applications are constantly hanging, "temporarily not working". There is no management feedback from customers. They just don't give a damn about us. They live on forced salary cards.
well, I'm not an adult to write something very important. but..
the giant queue annoyed me a lot due to the fact that the staff apparently does not work fast or the case is on the Internet... for the first time, when I went in, it was a little difficult to decide where to go, but I quickly figured out the space. The location is not the most convenient, but it can be worse, so thank you for that.
Terrible service I came to a consultant to change my phone number before banking to a new one, otherwise I couldn't even log in to the payment. In the end, she said to wait 5 days for the phone, and the old horror remained
I've been waiting in line for half an hour. And it's not coming close yet. Of the five jobs I have in front of the heads, only one window works. And it's not clear how much longer I have to sit here. Terrible service.
I serve quickly, efficiently, the only thing is that there are few operating windows at lunchtime and there is no consultant, it would not be bad to shift the meal schedule a little)
I know that it is a good bank for a small business. Minimum expenses for maintaining a p/account. The bank's employees, with whom I had to communicate, are friendly and attentive. Sometimes it is difficult to park a car near the bank itself.
Department on Lenin, 22, Vitebsk.there are no complaints about the work of consultants, everything is prompt and clear.There was a question about the loan, redirected to the 308 office, 3rd floor, Andrey (lawyer?).A boorish young man, the habits of a "king". The conversation left an extremely unpleasant impression.Such a plan completely discourages people from contacting the bank.
Disappointed. I have not used the bank's services for 2.5 years, the validity period of the Visa Classic salary card according to the engraving on the plastic expired on 08/22. There was a need to replace the salary card. I applied to the bank. They gladly offered to get a new Belcard Vitamins B. Ok, I agreed, the old card was taken away, they said when the new one was ready, an SMS would come, the phone number was checked. OK, I'm waiting, a week or two or three has gone. Silence. I came to clarify - your card is ready at the Moscow branch. OK. I logged into the android app to look at it. Some kind of card is displayed there, the validity period is 03/25. I ask - what is it - and this is your old salary card, the validity period was extended automatically due to covid... A curtain... As a result, at least three trips to the bank will be charged for making a new card and will be charged for card maintenance, although it was possible to use the old one...
I recently became a client of this bank. I'm not very happy. I was never identified in the ISI system. I couldn't install the "pay" payment system. I wanted to change the PIN code at the ATM of Belinvestbank and asked for 4 BYN.
Polite staff, always prompt, fast service, there are places where those waiting can sit down.Despite all the complexities of the issues, the staff always try to solve and help.
Pretty good service. If anything, they will tell you, if necessary, they will conduct it. I received the card, everything was explained. Even the girl who designed it was very beautiful!
A huge building, lots of corridors and windows, a lot of space, but...it is not clear where to go with your number (especially when you came for the first time). Polite staff. They gave comprehensive information about possible ways of lending. Among the disadvantages: the location is not convenient, there is no parking near the bank, and it is a long way to go from the bus stop.
I liked the waste paper basket.
Excellent service, respect for customers, I am their bank's customers, I like the bank's attitude towards customers. Available loans are fast approval, low interest.
Good afternoon!
I would like to express my gratitude to ALYONA Igorevna ZHUKOVSKAYA, an employee of the Belinvestbank directorate, for her responsiveness, professionalism and humanity.
A competent specialist and an excellent Person.
A terrible bank, money was debited from the card back in February and has not been returned to this day, everything is written off for disabling swift. The management gives only unsubscriptions and no one does anything, one road to court! The thieves.
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Anonymous review
October 16, 2021
Belinvestbank has coped well with the task of arranging specialists (bank employees) and the client in compliance with the norms of bank secrecy, there are separate booths.
A good bank. Competent service for legal entities. The galley branch is located in the center. Parking for cars. I would like to be more attentive to physical clients.
A great bank! The full range of services for individuals and legal entities. The staff is polite and courteous. It is located in the center, there is Parking, near a public transport stop
Competent consultants. Convenient location. Several specialists are working at the same time. Separate services for legal entities and individuals. Simple and easy-to-use online banking.