I applied to a bank branch to hand over the currency I recently bought from them. The operator said that the bill was moldy, although there were no visible signs, the bill was brand new, it was stored correctly, and there was a receipt for the purchase. The operator did not provide any evidence, was rude, and did not issue a complaint book on demand. Question to the management: why does the bank sell obviously bad bills?
A good, decent bank. Competitive rates and the cost of foreign currency. The electronic queue allows you not to crowd near the ticket offices. Of the disadvantages, there is a very small parking lot near the bank.
Very polite staff! They will explain everything carefully, answer all your questions. The only disadvantage is that you have to stand in line for a long time.
Very professional service, high-quality and fast, the waiting time is not long, since now there is an electronic queue and several cash desks always work, sometimes you have to wait in the office where cards are issued and you can take a loan, but it usually does not take long and if you come in the late afternoon, we often use their services, we are very satisfied with the polite service
Conveniently located queues do not happen because there is an electronic queue.inside there is an information kiosk for paying for services, and from the outside there is a bank ATM.there is an insurance company inside the bank.I recommend...
The service is excellent. The staff is friendly, polite and always ready to help. The attitude towards customers is pleasing. The waiting time is short even during rush hour. All personnel are wearing protective masks or screens. All types of transactions, loan processing, payment, installments, etc. are available.
Fast service. I was on a significant issue twice and everything was very fast (waiting no more than 10 minutes) and with explanations! The disadvantages would include a small parking lot near the bank
The quality of service is excellent. There have never been any problems. There are places to wait for your turn, you can sit down. The layout of the room is also thought out.
Excellent bank branch. Spacious. There is a check-in for strollers. Electronic queue. Fast and high-quality staff service. There is a terminal. The queues are not long.
Everything is beautiful, fast.
Electronic queue.
There is a consultant and she does not just sit there, but fixes small problems. So that clients do not rush to specialists for every little thing.
Absolutely not a customer-oriented bank. The employees look down from above - like some kind of gods. When applying for the first time, there is no desire to apply again - it is easier to contact Minsk in writing and everything is resolved promptly there
A good department, it's a pity, works for lukanomics, and the staff is excellent
See original
3
2
Show business's response
И
Иван
Level 7 Local Expert
August 13, 2021
The bank - I don't know, I like it more than any bank in the city. This one specifically.
And the electronic queue is normal, "human". And not like in Belarusbank a little further down the street.