The service is excellent. We were applying for a loan. Everything is clear, understandable. They suggested what to choose from, and offered different options. In general, they helped to make a dream come true. Thanks
There are no questions about this branch of the bank - they serve me quickly and efficiently. But belinvestbank itself, unfortunately, stopped performing some of the functions I needed after the sanctions were imposed. Sorry
There are a lot of ticket offices with a maximum of 2. It is sad that such metro stations are idle. People don't know how to build housing, but banks have a whole floor for two employees.
About the fact that the bank skipped due to sanctions, it's okay, but to close the account you need to visit the branch. It's 14 o'clock, and 1 person is working, it's no good!
I was surprised that there was not one person. It was necessary to exchange currency. I did everything quickly. It turned out to be very convenient. It is only inconvenient to find a device that issues checks. Until they told me where he was, I walked past him.
There are a lot of ticket offices, but 1-2 are working! I came to change the currency, there were 2 people in front of me, then a couple more people came, and everyone was walking except me, I sat for a few minutes, waited, thought maybe there was some mistake in the electronic queue, went to the cashier, and she told me I should first serve legal entities)))I was shocked, that is, no one is a physical person anymore!it was terrible, they came and immediately went to the cashier, and I sat there and missed them!then why the electronic queue?!disgusting attitude towards people
Only one window is open, the waiting time was more than an hour with a queue of 8 people
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Верона
Level 11 Local Expert
October 18, 2024
slow student service.if you have already signed a contract with BSMU, then allocate additional staff for the first 2 weeks of September or even deliver the cards to the main building.
The bank itself is probably not bad. Employees too. I take off 2 stars that only one cash register works and therefore there is always a large electronic queue.
Convenient location.
Customer service according to the electronic queue coupon.The operator clearly explains the advantages of using a bank card and deposits.Cozy and clean.
1-2 of all cash registers are usually open. Going there just to change the currency, for example, it takes 2-3 minutes, you can hang there for 15-20 minutes. The setting is the emergency room of a psychiatric hospital.
Despite the "unfavorable" geographical location, it is a large and convenient banking center. On the ground floor there is a cash desk, on the second floor there is a spacious hall for working with clients (cards, loans, insurance, etc.). Thank you Irina Evgenievna for prompt and high-quality work!
The bank's policy is not satisfactory.Everything is very unpleasant for the depositor, but the room itself is very convenient,electric.the queue is free,beautiful,the staff is qualified,competent,polite
I received a payment on belgosstrakh. One ticket office was working, I spent about 40 minutes in the queue.
There are no questions for the cashier - the man worked clearly and quickly. It seemed that at that moment he was the only one working in the entire department.
There are 5 operators, and two operators accept people . The repair seems to be new, but everything is done so poorly, it feels like the bank will fall apart, everything is worn out like an old mare.. They began to charge a commission for using the cards. How is this possible, give them the money they spin, and also pay for it. It will be easier to withdraw money from the shields immediately soon.... The bank used to be much better.. 😢
The service is normal , but the woman offered the card for 2 rubles per month , without saying that there are free services , now you will have to change )
If it weren 't for that , it would be almost perfect .
The usual department. It is possible to put cash on the card yourself. There's not a lot of space inside. But there are usually few people either. Not the best deposit. The trouble with parking.
I give you 1 star, for a male consultant who works in 1 window. He does well very quickly and efficiently. Cons: only 1 rarely works 2 windows, because of this queue. The coupon is constantly hanging, you can only choose either currency exchange or other payments. Some employees do not know that in the information kiosk it is impossible to put money to someone else's account in belinvestbank from their card of another bank.
Constant queues, upon receipt of the transfer , were sent to walk on all floors , moreover , they also decided who would issue the papers , each said "not me " I do not recommend this department to visit.