Belinvestbank
Address
Business hours
Open until 9:20 PM
Directions
Kamiennaja Gorka
141 m
Stancyja mietro Kamiennaja Gorka
160 m
Information verified by owner
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69 reviews
October 9, 2024
Poor quality of service. Queues are being collected for several hours. The department is small, there are a lot of people, some with children. The staff does not pay attention to the queue. To comments or requests to report the average waiting time or the number of people in the queue, they respond that they do not know themselves. As a result, the salary came to the account, and in order to collect the money, you need to wait in line for 2-3 hours to receive the card.
See original · Русский
1
August 13, 2024
Long service! Of the two exchange offices, only one was working (and this was on Saturday in the busiest shopping mall!), while, as it later turned out, a lengthy operation was carried out right in front of us - none of the employees bothered to warn the queue about a possible delay, or quickly open a second cash register to cope with the influx of people. As a result, they waited for almost half an hour for 2 minutes for the operation. It would be fine if there was only one cash register, but when the bank has other cash desks and available employees... Alas, I will not put more than two stars.
See original · Русский
August 18, 2024
It's a terrible bank, I don't recommend it. You will never get there, because you come after work, only one economist works, and very slowly, slowly. (Considering that this is one of the busiest shopping malls) As a result, you stand in line for two hours, wait, and then the bank closes, and they don't care that you took the ticket two hours ago and defended it for so long. Okay, then in such cases there is a record, but the situation is as follows: when I made the card, some client who was on the record was called to the workplace at the right time. And when I signed up to pick up the card, I sat waiting, time passed, people were called on the ticket, but no one called me. And they also claimed that they say I DIDN'T WARN THEM.
Hello, are you serious??? Don't you know that you have clients by appointment, since you need to be warned? Then what's the point of recording??? I ask the top management to understand these situations and the work of the bank as a whole! Otherwise, I will have to contact a higher organization.
See original · Русский
3