Belinvestbank
Address
Business hours
Open until 9:20 PM
Directions
Kamiennaja Gorka
141 m
Stancyja mietro Kamiennaja Gorka
160 m
Information verified by owner
Customer traffic and business hours
11:00Usually not very busy
Mon
Tue
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85 reviews
May 13
I was perplexed and shocked after visiting this department. An hour before the opening of the branch, there is a queue in which they tell you to get there - you need to register in advance! It was the first time I heard this, although I had previously worked at this bank for 7.5 years. Then it was even more fun! I was refused a bank salary card, mine was running out and I was warned about it by SMS! I was sent to order and receive the card at the branch where I received it 3 years ago! They didn't even ask if it was convenient for me to go to another area and if I could do it with my job! By the way, this is not the first failure of this department. Earlier, I also asked for help setting up mobile Banking! They didn't help! And when I read the reviews, I understood everything! "Colleagues" just don't want and don't know how to work!!!
See original · Русский
June 3
I tried to withdraw cash. The ATM debited the money from the account, but did not issue anything. The support team told me to go to the office. I had to spend 3 hours to get to the branch and standing in queues.
Despite the fact that the unpleasant situation occurred due to the fault of the bank, the employees demonstrate a disrespectful attitude. Not a single apology or attempt to show sympathy, but only "sit in line and wait, the waiting time is 40 minutes. everyone is waiting and you are waiting."
They promise to return the money within 30 days.
But three hours of wasted time, of course, no one compensates.
See original · Русский
April 10
It's a poor place, with a maximum of 2 operators queuing for 30 people, so I just sat in line for an hour and a half to pick up an already issued card. Now that the card has been received, it is necessary to use their masterpiece application. To restore access to the old account and not enter data every time you log in to the app, you need to enter your OLD USERNAME!!!! Do you think it's enough to call the bank and they will tell you? No, I have to go to the bank again. I arrived, saw a kilometer-long queue in the morning, and left. I do not advise anyone to use this bank.
See original · Русский
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