It's a wonderful store, and the service is just super! It feels like the seller is an expert in his product. He can offer and advise, a professional in his field!!! To feel the difference, it is enough to go to Euroopt... But it won't be about sad things. The store itself is small, but I strongly advise you to visit it, you will not leave without shopping!!!
Auntie the seller is very smart, she will tell you everything and show you
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АЛЕКСАНДРА
Level 11 Local Expert
August 9, 2023
A good store in my house, a Light seller will always find an approach to any issue and tell you what to take better. The prices are reasonable, affordable and not expensive. The quality of the product is different, both good and bad. In general, I recommend it.
A great little shop in the city center. However, it turned out to be a little difficult to find. Polite sellers, a large assortment and, most importantly, the availability of cosmetics testers.
I often go to this store for cosmetics, the sellers were always very nice and tried to help me as much as possible. I always left happy, having bought exactly what I needed. But today, on 04.11.2019, a very unpleasant situation occurred. In the morning, I left the house earlier on purpose so that I could run into Belita before work and buy the things I needed. The seller (alas, I did not remember the name, an elderly lady with short hair, dark hair) was initially not very happy to see me, as it seemed to me, but I did not attach importance to this. She asked me what I was looking for, I explained (I needed a regular moisturizer, day and night), to which she pointed her finger at the end of the hall and said there was such a series, there was no separate night and day, there was 24-hour hydration. Well ok. I looked, but I only found a day card for 12 hours, which I told her, to which she told me in a haughty tone literally, "well, then they sold it." I asked is there really no ordinary moisturizing night cream in all of white? The answer was "no." I offered to watch some more series with aloe, but the story was the same, there is no nighttime. I had to take a day break for 12 hours, two tubes, because my husband and I needed it, but this is not exactly what I was looking for. Okay, that's half the trouble. While I was choosing a cream, she began to make comments to me about HOW MY TOILET WATER SMELLS! She began to tell me that water should only be sprayed on her wrist and behind her ear, that water should not be sprayed on clothes, that I smelled terrible, very heavy and unpleasant smell, PRETENDED THAT SHE WAS GOING TO SUFFOCATE, COUGHED DEFIANTLY, WENT OUTSIDE TO BREATHE AND NEVER CAME UP TO ME! You know, even if it were really so, which of course is not true, I do not pour toilet water on myself in liters, one or two zilch, my water is far from cheap and very pleasant, but even if it were so, I can't understand how you can say this to a customer, it's not what is tactless is generally inadequate. Yes, even though I will pour perfume from head to toe, this is my right, who allowed her to make remarks to me? Wherever I want, I spray water there, at least on the fifth point, I'm sorry. Alas, I didn't have time to write a complaint, I was in a hurry to go to work, but the sediment remained for the whole day. As a result, it is unlikely that I will come there again, although I used to come often, because the store is on my way to work (well, only if I leave a complaint I will come in). Previously, I would have given the store 5, now 3. If you like to play the lottery, go in, you can be served very well, or they can humiliate you as much as possible.