I gave the carpet to the dry cleaners, three weeks later the carpet was brought back. I don't know how to clean it so that sand falls off it when I take it out of the bag.
I left a request for it to be cleaned again, they promised that it would be free. I won't order anything else there. Useless
PS
After repeated cleaning, everything is fine. I don't understand, is it really impossible right away? Name the price higher, I didn't bargain.
PPS
And after the second one, it's not good. It is cleaned disgustingly. So this is not an accident, but a systematic approach. Not a foot in this charade anymore
I came 10 minutes before closing time, refused to give my things back, said we were closing up and yelled at me. Mentally unstable people work there. Will I contact you again? No. Would you recommend it? No one in life, with such an attitude, the dry cleaner will quickly close!It's just a nightmare.
I am very pleased with the work of Belkhimchistok.
I handed over winter jackets at the point in Pershy Gandlevy on the lower level. There are no queues. The opening hours are from 10 to 22 00. The jackets were cleaned faster than the deadline. They called and told me to pick it up :) Very pleasant.
We cleaned things perfectly. They are clean, beautiful and smell nice.
The items were given away, packed in a plastic case with a hanger.
I am very pleased.
I will contact you again.
Moreover, there are discounts on services.
disgusting, terribly rude staff, no one cares about anything, they returned a dress with a stain and a broken bone, which is terribly prickly, I do not advise anyone.
I do not recommend using the word at all. They gave the stroller to the dry cleaners.
I had to be sent for redoing twice, they assured me that the stains were not cleaned in any way. But in fact, they didn't even get it from the package.
The employee from the pick-up point said that most likely they did not even start cleaning it.
There was no smell of cleaning anywhere near there.
At home, they washed everything themselves with a regular detergent for children.
This is not a dry cleaner, but a real nightmare! I came to hand over three jackets, and I was the only one in the room. We spent 25 minutes examining the jackets and writing the contract. I handed over three jackets, made an advance payment of 50%. Readiness was promised in a week and a half. Two days before it is ready (i.e. a week later), they call me and say: "We did not calculate correctly, your jacket is natural suede, you will have to pay extra for this jacket. Please forgive me, I had a headache, I did not immediately realize "I agree, I come to pick up on the appointed day - two jackets are given away, but the third is not ready. I ask: "Why was it not reported that they did not have time to do it at the appointed time under the contract? I'm 100 km away. I was on my way to pick up these things." (Apparently this time my left ear hurt). I asked for a book of complaints - they didn't give it, they said they would do it for free.
I arrived a week later, there was another woman (apparently a shift worker), accused me of taking advantage of the situation, and a poor, unhappy woman. I agreed to pay the cost of the jacket again, but asked for a book of comments and suggestions! In a boorish tone, they replied - "No need, leave already"
I will NEVER come and recommend this dry cleaner again!!!!!!
It smells like a dustpan, but the people at the reception are cool. They are open and honest. It remains to pick up the order in a week and in general I will recommend it to everyone. Let's see how to deal with my dirty carpets.
Do you want to remember the Soviet house of life? You are here))). It's more about the entourage and the extract of documents. Somehow I and all my friends got used to cleaning carpets here. They are coping with this. Apparently the place is in demand, because it takes about a month to wait for the order.
I'm sure it's a great dry cleaner, if only there was more feedback. Not only could I not get through to several phones for half a day, but upon arrival it turned out that the equipment was not working, and orders were not accepted. Well, write on the main page, everything happens (.
Everything is like everyone else's, 1 carpet is cleaned for 2 weeks, cleaned, not cleaned in any way. I came to pick it up as per the contract - it's not ready. Either the car is broken, or people are sick... Well, you could have called to warn me that you are not in time for everything.
I use carpet cleaning service more than once. The cost is pleasant, the work is done efficiently.
So, I gave away two carpets from a kindergarten group, took them as new. Thank you very much for the good and high-quality work.
Many people here write that the staff is not friendly, people, do you come to feel like a king or get a service? Ordinary women who do their job.
they gave the carpets to the lining, asked to make a certain edge color in the end, when they took it away, it turned out that one edge was left in the old lining and the color of the thread was mixed up
Irresponsible attitude to work, the delay is not reported, you come for the product according to the deadline set in the contract, so they are also outraged, which they showed up without a call. In one word, a scoop.
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Олег Сидорик
Level 9 Local Expert
June 24, 2024
The phones are not answering. I came to them - a technical break. Customer focus is zero.
I can say that they are doing very well. And they try. But the prices are clearly not for the average Belarusian. If it were a little cheaper, then a solid 5* would be.
If you are at least a couple of hours overdue when you need to pick up your things, then you will receive non-stop calls in raised tones. Everything is fine in terms of the quality of services
A great place with the same specialists. The only dry cleaner in Minsk who took up the job and removed a complex stain from alcohol. Thanks to Starodubets Oksana Ivanovna for the magic done and Feshchenko Galina Petrovna for accepting the order and consulting.
I ordered an aquachist of bed linen. 10 kg of dry laundry (and this is a huge bag) cost 25 rubles to wash. The order was completed in 2 days, everything was clean, starched and ironed. I will apply for the service in the future.
a good state dry cleaning service. We usually clean pillows, sometimes carpets. In the spring, with a small load, everything is super, you can pick it up almost every day. But in the summer, the wait is a week, which is a very long time. Carpets and pillows at home are not infinite. Prices are generally acceptable, but stocks in other places can be found cheaper.
It's an old institution, but everything works as it should. I gave away the carpets - everything was cleaned. Only a little long, usually 3 weeks.
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Julia
Level 5 Local Expert
July 29, 2020
They cleaned the feathers of the pillow there. The pillowcases were sewn very well, the pillows are now better than new ones. It's true it's a little long (5 days), but probably it's because of the holidays, summer is still