I'll tell you how it is) if you come and there is a person in front of you, it's at least 5 minutes. The girl writes a carbon copy of the contract!!! In 2024. BELKHIMCHISTKA, aren't you ashamed, in 2024 a carbon copy contract??? At least 5 times faster on the computer (there are no questions for the girl, she is a hostage of the situation). Have you received a carpet, is it difficult to wrap it with wrapping film after cleaning? They are taken back in a truck with a bunch of jackets, coats, pillows, carpets and unloaded like garbage. The deadline is 14 days (I managed to fly to Australia and back, but he is not ready yet).
The carpet was obliged to be cleaned in 3 days! weeks. More time has passed, but there is still no carpet. And the main thing is that they are not responsible for this! They don't clean it themselves, they give it to Olshevsky somewhere. In short, the Council of Ministers.
I do not advise and I am very worried about the quality of the products that I gave to this dry cleaner:
1) disrespectful attitude towards clients - an employee simultaneously took my clothes and talked on the phone about personal topics, stopped the conversation only after a while, when she herself needed to ask me something;
2) the contract does not specify the Evaluation of the product according to the customer and an adequate answer to my question Why? I did not receive a message from the dry cleaner's employee;
3) indicate non-existent defects of the product, overestimate the percentage of wear - I regretted that I did not immediately pay attention to this, otherwise I would have refused the service immediately. But again, the dry cleaning staff also do the wrong thing: you pay first, and only then they give you the contract to read. How is it? Therefore, carefully read the contract and demand it before payment!!!!
4) given the above unpleasant moments, it turns out to be expensive and long - dry cleaning of two coats of 60 rubles and a week and a half of readiness. With adequate service, you could close your eyes to the cost and time.
I would like to hope that the quality of dry cleaning services will be better than the quality of receiving products, and my clothes will be given in the form in which I handed them over, without defects. And I will not apply here anymore.
I don't recommend it. I rented 2 jackets and a long down jacket. The stains on the jacket remained, the hangers inside under the lining are crumpled, crumpled, the jacket has lost its shape. Apparently they were transported compressed in a large stack, there were dents. I am now looking at 2 jackets and thinking how to restore them. Apparently I will wash and steam at home, I definitely won't make it worse! But in the condition that I took the thing from the dry cleaner to work, it's a shame to put it on. They more or less coped with the dark down jacket, for a C grade. The sleeves and neck were not washed.
A wide range of services. If you want to hand over carpets or other heavy objects, it is better to come to them first and clarify how to drive up from the back entrance, there is an unloading ramp.