I ordered delivery in the app, there were several boxes and they didn't think of putting everything in a package. The courier put all the boxes in a pyramid in my hands. The boxes of potatoes and strips were open at all, the courier had several sticks of these potatoes scattered in his bag. As a result, the box of strips fell off my hands. Dear head office of the network, please buy more packages in this branch and train the staff to put orders in packages. Why do other restaurants and cafes think of putting everything in bags?
The network itself is normal, apparently this particular branch is so abnormal.
The pizza is very tasty, but the staff is very rude , the delivery is very slow , the call center does not know how to communicate with customers , and the most ordered and paid on time , received a cold pizza in 60 minutes and in this form , the photo is attached , and they did not bring a salad with one large pizza , and then the most interesting thing was brought through 30 min one pizza and 54 min later a salad was brought , where are you looking dear Bellissimo administration
My visit left an unpleasant impression due to the inappropriate behavior of the staff. There was no one at the checkout this morning, so I had to wait. When another customer came after me, the employee finally showed up, but instead of serving me, she immediately turned to him. He himself pointed out that I was the first, but when I tried to clarify the composition of one of the bellisters, the girl rudely replied that she was not taking an order from me. Only after repeated reminders from the visitor did she agree to serve me.
The staff is very rude with a disgusting attitude towards customers. In cold weather, neither the heating nor the air conditioners work. They reported that tea and hot drinks for customers had run out, although there was a whole box of tea bags near the cash register (supposedly for the staff), they did not even deign to share one bag, given that it was very cold and there was a need to keep warm. Disappointed!
The signature Belissimo pizza is tasteless, the mushrooms and sausage are over-dried. The coffee is tasteless. There was no bottled and half-liter Coca-Cola. I had to ask for a cup and a straw. There are no complaints about a liter bottle of Coca-Cola. Instead of the paid 16 cinnamon rolls, they gave 8. Instead of 3, only one cash register worked, although there was a queue. I have not seen slower service anywhere...
I want to share today's impression of the institution!!!The average pizza was cooked for 45 minutes, this is the first one.After that, we waited for coffee....which turned out to be cold. The pizza tastes so-so.The place has deteriorated noticeably.At the exit, we decided to find out the reason for such a supply (cold coffee), the girl just laughed in response.In general, I do not recommend it.
Disgusting staff. We waited 26 minutes for 2 teas with lemon! At the same time, the girl at the checkout was flirting with a guy, even though she was making tea. I understand if we were waiting for pizza or something to eat, okay, but TEA is 26 MINUTES! It took 1 minute to cook it before our eyes, there was no big influx of visitors! Belissimo on Oybek
Feedback:
We ordered pizza for a school holiday in Belissimo an hour ago, but the order is still not ready! This is completely unacceptable, especially when it comes to activities with children. No responsibility or clarity in the work. The operator only promises, but there is no result. Very disappointed with the service!
vZa tonight is the 3rd pizzeria that is unable to fulfill the specified standards on its website. Opening hours: 24/7: however, after 12 a.m., the SMS confirmation of the order does not arrive at the phone number indicated on the website. The site's technical department cannot help on the spot: please call back later.
It seems to be an institution in the city center, but it serves very slowly at the checkout, although there was no queue at the checkout. The room is very cold, as if it is colder than outside. Almost all the empty tables have not been cleaned
The pizza is very tasty, the strips from the oven are very soft and juicy. I tried Ginger tea, which is what I need now, when everyone around me is coughing.
Belissimo pleases only with its prices and that's it. Everything is too salty here, even with water it is difficult to eat because of the salinity of the products.
A lot of people are working, but it's no use. The ticket office is always the same. Half the staff is just hanging around. They work without gloves. They can't even cut a pizza properly. All the pieces are different. Everyone in this cafe makes a blunder. You can stand at the cash register for a very long time until the employees talk enough and pay attention to you. The general feeling of some kind of chaos. Pizza is not difficult to cook, and the service is just rubbish.
I love this network. I like the pizza and the atmosphere. This is the first time in this branch. Three stars for the fact that there is no bottled or draft cola, as a result, the sets are not given, they refused to replace it with another drink, the staff is not aimed at solving the issue. Perhaps there are settings regarding replacement, I don't know for sure.
The staff are sick, change them, and it's very cold in the institution, they asked for tea, said they didn't have glasses and it wasn't profitable for him to give them in a large glass, even when they said we would pay…
There are a lot of confusion in the field of orders, recently I came in and ordered for a round sum , but there was confusion and some elements of my order were missing.
Very tasty pizza. ! We were treated to pizza from Belissimo and we all really liked their tender, delicious and mouth-melting pizza. Now we only want to order and buy there .
We made an order. We waited for 25 minutes. The order was prepared incorrectly. They promised to redo it in 15 minutes. As a result, we have been sitting for 30 minutes. What is the problem with working normally?
They cook for half an hour, the cashier looks like he wants to kill, he took caesar, there is no sauce and the quality control is torn in all, there are also no forks, and this is not the first case
The service is terrible, we waited half an hour for the order, half an hour later they said they had just started cooking! We also waited 20 minutes for one coffee!
Delicious, fast. But there is a but... recently, the quality of the food has deteriorated a little, there is a lot of tomato paste, especially in Margarita.
I liked this branch because it is very spacious and has a lot of seats. It tastes the same as in other branches. The only disadvantage is the availability of Parking.
The food is delicious, there are no words. But the staff is very slow and not punctual.
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Мадина Тураева
Level 4 Local Expert
December 28, 2024
We ordered pizza, it was freezing that day. The courier delivered it quickly. The manager called and asked how the delivery went. Special thanks to the couriers for their work, and in the cold and in the heat and in the rain they will bring us food.
Slowly! Lots of seats, but the kitchen can't handle it at all! It seems that such a large institution should have the appropriate capacity. Even though the place was empty at the moment, we waited for two pizzas for more than 30 minutes!
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Абдумаликова Сакина
Level 4 Local Expert
November 2, 2024
The cashier slows down , it's too noisy, the employees don't know the menu . The order itself has been repaid several times , even if it has already been answered . It is very noisy, there is no music, the staff does not maintain subordination between each other.
The institution itself is just super, but unfortunately the staff is always lame, you will be very lucky if you meet an employee there who knows Russian
They didn't give me 1000 soums, they didn't even say that there was no change, he asked why there was no change
I also asked for the check myself
The service is lame
Excellent service even for delivery. They work fast, a good choice of pizza
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(A_A)
Level 14 Local Expert
August 5, 2024
They advertise pizza in a new size (*20cm), and when you go in there is no pizza, and there is a small 25 cm, are they mocking you, like when 20cm is not available, larger ones are available?
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Алина Самигуллина
Level 8 Local Expert
January 30
I will say it briefly and clearly
The location is convenient
Oybek Metro station
The pizza is delicious