I was picking up a car from the USA in transit through Georgia. It was the first time. At 10:30, I took a ticket in the electronic queue and went to the 25 window. They gave me the documents there and sent them to the declarant in the next window. The declarant told me to go to the parking lot and take a photo of the car from 4 sides and the VIN number on the body. I went to the checkpoint and issued a pass in just a minute. I quickly found the car, examined it, took the necessary photos and sent them to the declarant by e-mail. I went back to the declarant, where she wrote out all the necessary invoices for payment. In 10 minutes, I filled out the documents and paid all the bills through ERIP. The payment receipts were also sent to the declarant by e-mail, after which they began to prepare documents for customs. At 5:30 p.m., they called and told me to pick up the documents. The next day I arrived, took the documents from my declarant and went to issue a pass to the checkpoint in room 3. I wrote out a pass for myself and for the tow truck. Special thanks to declarant Olga, who provided guidance on all issues.
Among the disadvantages, I can highlight the fact that if you are here for the first time, then you will not be able to find a declarant and issue it quickly. You need to arrive either at the opening itself, or sit in line (in my case 1.5 hours).
The place is terrible, the staff is only interested in how to heat up the client for money, time and nerves. They submitted documents for customs clearance, immediately paid for everything, said to wait 4-5 hours, then they fed breakfast, saying that the customs queue does not have time. Then, allegedly, the price does not converge, they found statistics on the left site where the price is higher according to the calculations of the site itself. They require you to show your personal account on the auction site. And this is impossible because the account was blocked due to sanctions. They showed a screenshot - they don't accept Photoshop. The head of customs does not care, either pay at our price or..... 2 weeks of time spent, weekends at your own expense, taxi, pay for parking, customs clearance at their prices out of your head. The service is disgusting, the staff is terrible. They know about the whole situation in this topic and continue to brazenly rob their own people. Everything will come back like a boomerang.
I often use this car service center experienced competent car service workers perform vehicle repair maintenance on time Thank you guys I will be glad to work with you
The staff is working well, it seemed to me. The cost of car unloading services leaves an unpleasant impression. The cost of daily storage is generally shocking, given that parking spaces are negligibly small, cars are very densely packed on their own.
We cleared the car with my husband on Friday 03/19/2021. My husband and I are Sovko A. and Sovko Y.) I would like to express my gratitude to the deputy. the head of the OPTS - Yakimov Yuri Sergeevich!! Thank you so much for doing your job efficiently and responsibly! Thank you for the human attitude! I ask the management of the company to encourage such an employee who did not give up on my husband and me, stayed late after work, got into a position, issued all the necessary documents, to the detriment of his personal time, so that we could pick up the car on that day! He did not turn us around, did not send us home, saying - the working day is over! And it helped! Thank you very much, Yuri Sergeevich! Thanks to workers like you, the world is getting better and people are kinder!
Rastamazhivpl everything through the declarant, quickly, and without problems, no questions, customs is a special world, with its own laws, but here it's kind of normal, the coolest thing is that this place doesn't have much alternatives, as well as negativity, the only minus is the bank's work, for a very long time, and one window, of course not a very good solution, the presence of a large number of windows would increase the profit, but this is not the main thing here, I went to hippo, paid, came and my turn advanced by 2 people, in hippo, it took 3 minutes, somehow strange
I ordered a car, arrived on Saturday at about 13h, took the car before the end of the day. They work quickly. Despite the fact that I had to go to Minsk to pay, the cash register did not work, but everything is not far away.
Well, what can you say about this customs agent and the owner of the customs control zone, temporary storage warehouse and customs warehouse. The staff is rude, they do not treat strangers humanely. Customs declarants are not very qualified, queues at the warehouse, there are already staff coming off at customers, it is easier and faster to clear the cargo than to stand in line to pick it up. To be honest, it's not a very pleasant place.
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Александр Ф.
Level 4 Local Expert
October 28, 2020
It is necessary to write a sting to all possible authorities for the deprivation of monopoly rights in this service sector. They are overwhelmed, the service is at a classically terrible level, although the company is private. They wash money very well. Prices for services are simply plucked from the sky, for careless unloading of technicians. The price is $ 100. Moreover, you will also be charged all the costs of commissions. Damn you. I hope you all get this money for medicines.
Where the street ends, the highway begins there. The need for ritual dancing forces people to visit this place. The customs border passes here. Thanks for the coffee machines brighten up the fuss.
I have never seen a worse place and service!! The staff are rednecks who just don't give a damn about people and their work. I will never go there again. I am preparing a complaint to the SCC and the Presidential Administration
There are almost no questions for the company's employees. Everything is terribly businesslike, of course, but this is the norm) but here is the system itself...bureaucracy and useless running around. If you review everything, you can simplify the process. Oh, yes. The toilet stink can be heard from the street. I didn't dare go into the buffet next to him