They aggressively offer services.I am the owner of the apartment, but I was not in the apartment when the employee arrived.My grandmother was in the apartment.80 years old, visually impaired. The employee of the organization was told that the landlady of the apartment was not at home, she would be there today, but later.Of course, no one waited, assured them that everything was absolutely free, of course, no one read the contract (because their eyesight did not allow it), and pressed it into the signature and "good-bye." But after coming home and reading the contract, it became clear that nothing is free, and the amount for using a video camera will be added to utility bills.the employee of the company was right-the installation is free, but he kept silent about the monthly payment ... On the trail.I put my hands on my feet and went to cancel the contract.The nice lady in the office terminated the contract very quickly and without question, but when I wanted to add that I recommend more carefully analyzing the aggressive service from my employees who go home, the nice woman replied that the contract would be terminated, I was no longer their client and she would not listen to feedback on the service NOT from her clients. The company has good service.All the best and prosperity.

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Пусева Анна

Level 2 Local Expert

We asked about the connection of video surveillance. Initially, C4 said that there are cameras, everything is OK, come sign a contract. At the conclusion of the contract, it is said that we will be connected to a video surveillance system + on request, if necessary, video will be made from any other regional video camera. Result: I call, I specify how to connect: a message will come in 10 minutes, do everything according to them. I call in an hour, explaining that there are no messages. In response: "We can't reach you!!! Your house is not connected to the system, all videos are on demand only. The residents of the house do not want to connect." I'm clarifying when the ad was posted. The answer is:" Never, there was a door-to-door inspection." He probably wasn't in Our house. It's hard to find me outside the house. I don't see any advantages in all this. Minuses: - misleading initially about cameras and viewing! - in an hour!!!!!No operator got through to me. Provided that the bodies are nearby and not busy. How can this be???? - how can people know about your capabilities and connection if there is no ad + when there was an apartment bypass??? Advertising is good, but in fact..... Misleading initially, no work with potential clients.

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димa д.

Level 3 Local Expert

At the beginning of the year, I drew up a contract, they said the payment would be in the communal apartment ... there is no...called...they said that everything is fine with them, and these are my problems and I need to deal with the RSC myself, laughter before and only, Regional video!you must provide the client, once a month, with information on where to pay and how much for your services, and not your client should run around the city and solve your problems!(And, there's a boor on the phone, Vol.video!do not recruit people by acquaintance, take it better by ad).... I am writing on 09/3/2024... From the beginning, I came to this office, the woman said that I was not the owner, and the mother had to sign, took the contract, gave it to the mother for signature, brought it and gave it back... There was no bill in the notification, not for the next month, not for the next... The video editor unilaterally cancelled the contract, since there was no payment, that is, they did not send me the payment, and I am to blame! Reg. The video violated the contract, where it says that they undertake to issue an invoice to the address specified in the contract and addressed to the director, a letter was drawn up by a lawyer and sent, registered with a notification... But they didn't get it... That's the attitude towards customers

See original · Русский

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