I appeal to the organizers. Why did you, when coming up with all sorts of promotions, not take care to draw up clear, simple and understandable instructions for customers and staff, specifically in my case, every time I refuel with gas myself through the kuar code (pay application), I have to ask for permission through the intercom, and in response there are a lot of questions. Phone number, card number, shoe size, height, etc. After all, the whole point of this operation is to refuel YOURSELF and simplify and speed up the process. And not to argue with the staff whether they need my number or not. I have no questions for the staff themselves. If nothing changes in this regard, then there is no point in choosing Belarusneft from competitors to refuel after the end of the campaign.
We stopped for a hot chocolate drink, punched the size of the glass M, did not see in the device what size it was worth and poured S, approached the employees, asked what to do. They answered: We can't help you. We came from another country and were disappointed with this attitude.
See original · Русский
1
Show business's response
IZ
Level 19 Local Expert
March 16
a good gas station with a good team. clean and tidy. the fuel is of high quality.
My favorite gas stations! You are the best! Only if the catering was separated from the gas station, it would be great! And then you come and there is a queue because of the eternally hungry hotdogs
See original · Русский
1
А
Александр Александров
Level 11 Local Expert
January 28
Convenient location of the gas station, fast service, small queues due to the distance from populated areas
This cafe .....is not a gas station. Fill up the car with gasoline in time, 10 minutes faster than an electric car. And the train refuels in 40 minutes. Avoid it....
A very good gas station, during snow removal, the Territory is completely closed, you don't even go to the toilet, although it's unclear how the tractor affects the coffee machine and the cash register
See original · Русский
1
A
Alexander Zhytsko
Level 12 Local Expert
May 17
Excellent gas station and service! You can relax and have a snack.
Polite staff, delicious coffee, and the hot dog is generally super, yes, etc. There are a lot of things. It's nice that there is an opportunity to roll up the tires, vacuum clean and replace the gas cylinder at the cottage.
See original · Русский
3
1
.
.
Level 9 Local Expert
March 20
The gas station seems to be good, but sometimes there are very long queues and it takes a long time to wait.
Fast service, close to the highway. There was no foam on the sink for 2 months, and this is a very "poor" digging Belorusneft.... Or are people like that? It's up to you.
Good design. There is a boorish staff. The management apparently does not fight rudeness, but encourages it. But I really liked the coffee and French dogs. The prices are a little too high, but in general they are normal.
I bought a grande cappuccino coffee, pay attention that the machine does not top up 1/5 cup, it turns out that you take the money as for a grande, but pour it as big
Just now, I was in your network at the Angarsk exit to the MKAD, everything is the same there, but the machine pours a full glass, for the same money.
It tastes very bitter at this gas station, and has a pleasant mild taste at Angarsk.
I wonder if this is how you deceive people, saying that gas stations on the highway and here, so it is possible, or gas stations in Minsk feel competition and are fighting for image.
I hope your purchasing department hears me, they will change the cheapest grain to the norm and set up your coffee machines, as stated.
p.s. otherwise, everything is in violation of the rules of trade and catering!!!
An excellent gas station with a good assortment in the store. There are no huge queues. Delicious coffee and smiling sellers! And what else is needed?) I recommend it!
I put 10+ on service and quality of work. Cleanliness and order everywhere. It's nice to drink coffee in such an atmosphere at this gas station in the evening. I recommend it!
The operator at the checkout told me that I should learn how to fill up with gas. Question to the company: do I have the right or permission to refuel with gas. The review was written after refueling on 1.12.2023 in the evening
I stopped by to refuel, decided to have a snack. I bought a twister, everything would be fine, but the sausage in it turned out to be uncleaned. Disappointed.