When the package arrived, he was on a long business trip. My sister, registered at the same address, was not given the parcel, they said she would wait for me. As a result, the parcel went back to China(((
After the repair, the department has been updated, they are working at a new level of service provision!!
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Anonymous review
December 29, 2019
The electronic queue, as everywhere else, is for show. If you need to pick up a parcel through an operator, then you have to sit in a huge queue, even though there are several people behind the parcels out of hundreds of coupons. Windows 4, operator 2, eternal crush with all the consequences. Then why separate services when choosing a coupon, if it takes an average of two hours to pay for utilities / pick up a parcel / send a letter?
Eternal queues.
It's a long time to wait, despite several windows and an electronic queue.
There is a parking lot.
The curious sound of the sewer under the ceiling
Quite a normal department. The girls are good at the window. There are a couple of rude people periodically. But there are enough of them everywhere. They get tired of the flow. The queues are very long.
the queues are very long, it's stuffy in the room and if you need to pick up a parcel, then go through all the circles of hell. stand in an electronic queue for an hour and a half, get a negative employee and only after two hours of waiting will you be able to receive your parcel, the employee spends half an hour on processing two pieces of paper
After the repair, the staff began to work even more slowly.
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Константин
Level 4 Local Expert
February 7, 2022
Jeanne is sitting, she can't figure out the computer and send the parcel, she barely moves and thinks. Refused service because she doesn't know what to do, class.
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Anonymous review
April 24, 2019
A disgusting department. It's a complete mess.With three cash desks working (which was 1 time in three years of my visits), a queue of 40-45 people was collected, it took 2h37min to wait.usually there is only one cash register.they lose parcels.notifications are sent to other addresses (the house number is the same, the street is not).the database is not maintained appropriately.the cashier offers to pick up the parcel that arrived, then goes to the warehouse for 25-30 minutes, then returns and reveals that he cannot find the parcel. and does not find it....because it was received 3.5 weeks ago...in general, if you do not have enough communication with employees whose vocabulary consists of the phrases "what else do you want" and "well, how do I know"-come in more often.
Good and friendly staff. The only "but" there are long queues, but it is understandable, a large area and a lot of elderly people.
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CrankL
Level 9 Local Expert
June 20, 2021
Well, I think it's generally difficult for the post office to put 5 points, but at least there are quite a lot of windows and there is a machine for sending registered letters. In general, the norms.
The most terrible place where you have to stay for at least 40 minutes to get your turn to receive mail, the feeling that you are sitting in a savings bank, since 90 percent of visitors are paying for communal services and other tinsel, employees are also in no hurry
how many times have I constantly disliked something, then the smell of cigarettes, then the cash register should work and it does not work, then aggressive cashiers, in general, I try to do business in this place as quickly as possible
There are constant queues, there are 4 service windows in the department, of which only 2 are constantly working. In general, if there is nowhere to pass an hour and a half of time, then I recommend it.
I try to avoid this mail - terrible queues even at "off-peak" times, barely moving operators, a terrible copier - they themselves say: "it's better to go to Life nearby"
There are always a lot of people!!!!When you take a ticket in an electronic queue, there are up to 40 or more people ahead, many can't stand it and leave.
There are very often long queues! The service area is very large. You have to wait for service for 2 hours.
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ТашаАлек Д
Level 14 Local Expert
May 11, 2019
I would like more amenities. Since you take a ticket, but you get almost in the general queue. It's a shame that you have to spend from one hour, sometimes even up to two hours. To make a transfer or receive an envelope, you should make an express checkout. As for parcels, there is a separate window and a separate queue.
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Иоанн Степусь
Level 3 Local Expert
November 30, 2023
For a very long time
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Anonymous review
November 22, 2019
Waiting in line... It's like entering hell! It's terrible! 2 hours in the queue in order to pick up the letter (it takes a maximum of 1 minute). It's just a nightmare!
Well, I ordered a MacBook about the 17th year, and they didn't want to give it to me because I'm 15 and the purchase is too expensive and I couldn't buy it.