I rarely criticize anything, but here... No matter how you come to receive a parcel, the queue is at least 20 people. You sit in line for 40 minutes, at best. Of course, it would be possible to organize and distribute payments and mail correspondence between windows a little more competently. Plus, it's probably not exactly a joint of this particular department, but when you track parcels by track number, they can hang in the mail for about a month or more, which is unpleasant... I'm not thrilled, to put it mildly...
There are no questions for the staff, except for one thing: a lot of people, as a result - the most cunning ones are trying to get to the wrong number (no one goes to the window and then the most cunning one appears). Therefore, as a suggestion: ask for a number. That's what they do at the main post office.
Electronic queue. There aren't a lot of people in the daytime. In the evening, when there are a lot of people, 3-4 operators work. The queue is moving fast. I recommend
regardless of whether you come at 9 a.m. or at lunch, or late at night, on Monday or Saturday, YOU WILL ANYWAY SIT IN A QUEUE OF AT LEAST 15 people!!!! REALLY, IT'S JUST
When there are always huge queues, there are 4 windows, but 3 are working, and at the peak of people, one closes for a break, it turns out only 2 are working, which is why there are large queues
You have to wait a lot in the queue in the evening, you should not be next, but the name is generally the left number, and another percentage of 60 kopecks for throwing money on the phone.
It is convenient that there is an electronic queue, a lot of windows. On Friday evening, 3 worked, it was possible to receive the parcel only after 55 minutes, 40+ people queued