Belpochta
287 reviews
April 16
I recently picked up a parcel, and all mailings and receipts are now carried out with the presentation of a passport, I showed my ID from the Belpochta application on my phone and they gave me the parcel without presenting my passport, everything took max 3 minutes.
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May 28
It is very comfortable after the renovation. There seem to be fewer ticket offices, but the waiting area is larger. If you come in the morning on weekdays, it is almost always free.
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April 16
Before the repair, 4 windows were working, after the repair, only 3 remained, of which one is almost always closed. Because of this, a lot of people gather, there is nowhere to sit.
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November 23, 2024
We opened a store selling goods, very low prices, you can buy dishes, bed linen and much more, there are few people, clean, tidy.
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2
2
February 14
They work very slowly, often 1-2 windows work. You have to wait an hour to receive a parcel.((((((
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June 8, 2023
Very good staff!!!!!! Well done girls!!!!! They will always tell you everything, and they will help every client!!!!! I was very pleasantly surprised that there could still be such a responsive team that does not reject elderly people, but everything is calm, if necessary, and will explain five times!!!! Well done!!!!That's the kind of people you have to look up to!!!
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1
3
January 11
The negative is not for employees. Just a huge number of people, including me, of course. It's one thing if you're a 70-year-old woman and you're not in a hurry, you can wait in line for an hour, but it's another thing if you're a working person and you need to pay, receive or send a package urgently. You can make a separate queue, for example, only by appointment.
See original · Русский
January 11, 2024
Please answer me, employees of the post office, are the rights to use a vehicle an identity document? Are you obliged to give postal items to strangers upon presentation of the parcel owner's document? Since you, dear employees of this organization, are not aware of the legislation of the Republic of Belarus, then I will explain! A driver's license is a government-issued identity document. Therefore, you have no right not to give away things that do not belong to you! Thanks for your attention! You won't get off that easy next time!
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4
11
January 5
Great mail! Wonderful staff!!!
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1
March 6
I rarely visit, but the changes on my face are fast and beautiful
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February 25, 2024
After the renovation, it became so cozy and beautiful, divided into two halls, one for people with different services, and the other for the sale of goods. The post office workers work quickly and efficiently
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3
September 25, 2023
To sit for an hour on Friday evening, because the workers have a break at the peak..amazing service in quotes.the interest of employees in providing service at the height of the baseboard
Guess what has changed after six months since the recall?That's right, nothing, as there were queues of dozens of people, and they still want to compete with ozone, Wildberries or Euromail, well, well, people would rather refuse an order than stand in long queues for food
Upd 25.09
Do you think something has changed for the better? That's right, no, the second half of belpochta has closed and they will not work for two months
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5
1
May 12, 2024
A large post office. Electronic queue. There are many places to wait. A number of industrial goods are on sale. The staff is polite.
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4
3
August 28, 2023
If you get in successfully, then the queue goes fast, the girls are all polite, they will help you with any question, it's great that there is a machine for replenishing your mobile without standing in line
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3
2
December 16, 2023
The department became terrible after the renovation. There were two separate halls, payment and parcels. Now we just have three windows and a store. And now it's even longer to stand behind the parcels.
Mail should perform the functions of sending, not the store. Why do I need frying pans, butter and slippers at the post office, what nonsense....
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6
1
December 31, 2023
After the renovation, everything was transformed for the better....from the state Department to the modern post office. As for the queue, I sold the receipt of the parcel to 10 minutes. Keep it up !
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1
3
May 23, 2024
After the repair, it became worse than it was. The number of windows has been reduced. No matter how you come, then 30, then 40, then 50. If you managed to be 20m, then you are lucky. I don't know what they were thinking about, reducing the number of jobs! Two stars only for the new renovation.
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5
1
January 28, 2024
I'll say it briefly. The service is good. Everything will be explained and explained. The waiting time depends on the workload. But the staff tries to do their job quickly.
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2
June 25, 2022
Excellent branch (at least the first hall where parcels are given out). The staff is very nice and polite. There are 2 options with queues, come 20-30 minutes before closing, and there will be a couple of people in front of you, and parcels can be redirected to the post office, it is 15 meters from the branch. The same employees will help you all and explain how to register where, and how to overexert the post office, and that's it.
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2
4
April 2
Queues and cash registers are slow
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May 19, 2024
Good, fast, high-quality service. Comfortable, convenient.
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2
3
December 13, 2021
Sometimes there are long queues. There are rude young operators. The head of the post office is quite an adequate specialist, in his place. One day, the operators did not drop an alert, did not call and did not say that there was another package, although I was at the post office and asked if there were parcels, and sent my parcel back - it's tin! The head of the post office resolved the issue promptly after I provided the information. Thank you. But still, some young operators should understand the responsibility for negligent attitude to official duties.
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3
3
September 1, 2021
it is profitable to come for parcels for a bunch at a time, having collected them for a week and a half. And it is even more profitable and faster to arrange a redirect to the post office through the usual windows in the back hall - then parcels can be picked up 24/7 without queues. Postmasters are something like orange-blue storage chambers, only on the street and unblocked via SMS on the phone or something like that
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1
1
December 26, 2022
There are queues after 17:00 on weekdays, you won't guess how much time you will spend waiting. The girls leave from time to time. There are three windows, and one employee works in one hall, one in another, and there is a queue for three, four dozen people. Apparently there are not enough staff. Of course, they have a small PO, - there is no queue of those who want to work at the post office. On weekends, there are also norms: I came, 5 minutes, took the parcel and left.
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1
December 1, 2021
The Soviet Union has been and remains-this is the level of customer service, although prices for shipping services are rising with enviable regularity.
Employees are in no hurry, the working day is long, so you can do everything in time. I often see a picture when the operator puts up a sign and goes on a break, although according to the regulations there is no such thing.
There are a lot of full houses and queues at almost any time.
The cameras were apparently hung up for visibility, no one is looking at them to somehow solve this issue with queues.
Nothing personal.
It just boiled over...
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4
2
February 26, 2024
It used to be better. There were two halls, more space for customers. I don't like it there at all.
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4
1
March 8, 2024
It got worse after the repair. There used to be two halls, now there is one hall and like 4 windows, of which one window is just a store. Explain why the post office itself has a store with food, pots and other nonsense?
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3
2
November 2, 2022
Terrible post office. A notification came that the parcel's storage period had expired, but there was no notification that the parcel was in the mail at all... although I was really looking forward to this package. Of the 10 phone numbers on the site, none could be reached, either they do not answer the phone, or such a number does not exist. I don't know what to do... 21st century... It is impossible to resolve the issue...
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3
3
June 2, 2022
I'm probably lucky, because very rarely I get on the queue to receive or send mail, 2-3 people, young girls, know everything perfectly well, they don't delay everything quickly, only sometimes there are moments when the terminal for issuing numbers in the electronic queue does not always work correctly
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1
1
April 25, 2021
Very polite and hardworking staff! Employees have a lot of work, private clients are difficult. And in the grooming and processing time, everything is done well!
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2
2
February 9, 2021
Queue for at least 40 minutes at ANY time of the day. Even if the parcel is already in the department, they do not see it, you return from the department, and you already have new notifications in your mailbox. There are always only two windows that deliver parcels, although the second hall is always empty. It is not clear why the parcels were redirected from the 137th to this branch, given that you still need to go to the 137th for "simple" parcels. It's crazy
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5
2
July 29, 2023
good pleasant and comfortable and most importantly fast service
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1
2
January 3, 2022
It's just terrible. Why hire those who raise their voices to customers? Why hire the unbalanced???? Parcels are processed for 2 weeks. The "specialists" behave incorrectly, raise their tone, and are always dissatisfied with something... It's like I owe them an apartment. I work like a turtle, collecting a queue of 100 people. Nightmare. Tin. Fu
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3
2
August 8, 2023
Slow service, long queues. You need to have a lot of time if you plan to visit this department.
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4
2
April 24, 2022
It feels like the busiest mail, you have to wait in line for an hour all the time, although there seem to be two large halls, and payments and parcels go separately. There are no complaints about the employees, but they are noticeably lacking. Sometimes the electronic queue does not work
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4
1
August 27, 2024
There are a lot of people.Only two windows are working.There are always queues.
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3
1
January 4, 2022
Regular mail with huge queues. I have no complaints about delivery and notification of receipt of a parcel or letter. But as soon as you need to pick something up, this event sometimes turns into utter hell. There are good and adequate operators among the staff, but there are also "special individuals".
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2
3
January 12, 2024
It became more pleasant after the renovation
Let's see how the maintenance will be over time
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4
2
November 25, 2024
Modern department, electr.queue.
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1
1
December 10, 2021
The department is clearly unable to cope with the influx of visitors.
Oh, these government businessmen. What is not touched is a mess everywhere.
The girls at the delivery of parcels are still polite and courteous, the main thing is not to adopt the traditions of the senior staff.
The location is good, sometimes you can park, there is a second nearby, buy at the same time 😉
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3
1
May 25, 2023
A stupid electronic queue, you never know how many people are in front of you (I have 153 tickets, and they call 161)
Either you leave one queue, but then all windows must fill all services; well, or divide the queues according to the specialization of windows, otherwise there is no use in this electronic queue
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4
1
June 7, 2024
Recently renovated, it got better
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3
2
October 18, 2021
Sometimes you live for yourself, and everything seems to be fine, but then you catch yourself thinking that you are writing a review on Belpost) This is Belpost, I don't know what kind of reviews you can write)
And so, the overall rating: 2 open ticket offices out of 4 on a weekday evening)
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4
1
September 6, 2020
With the advent of younger operators, queues have become shorter and move faster. Girls! You are the only hope. Only you can turn this island of a scoop into an organization with services!
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4
1
June 27, 2021
In fact, an ordinary post office. But according to some higher thoughts of the postal management, I have to go there for parcels from China. Probably because of the presence of shelves there, but there are no such in the compartment that I have under the window.
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3
2
November 3, 2021
The staff is always friendly, they will always help and explain how to fill in what. But the queues are kilometers long. I put 5 check-in for good service.
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3
1
December 19, 2021
It's hard to find a department that's busier than this one. No matter what time you come, the queue is at least 40 minutes long. At the same time, such a load is on parcels, the next room with payments is always empty.
Of the 3 windows, two are working (if you're lucky), and so is one.
At the same time, you have to go here for parcels from China, which were supposed to come to another branch! That's why we get a crowd of people from several sites.
Hiring a third person is probably an impossible task for Belpost. It's very difficult to pay a beggarly salary, isn't it? I am very sorry for the operators who work in this mode, and for the people who wait an hour for their parcel.
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7
2
February 12, 2024
Any branch. It got even better after the renovation.
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3
1
September 17, 2021
It's not the best store in Minsk. Prices are often inflated, and good clothes are extremely rare to find.
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2
3
January 27, 2024
Everything is fine, but sometimes the queues are long.
See original · Русский
4