Excellent staff, everything was quickly arranged. We were passing through, saw it from the hotel, decided to send a postcard. Thanks to the staff. Everything is cultural and pleasant
A branch of hell on earth, after the "repair", the room was reduced by 2 times, 2 working windows with an influx of people have nowhere to sit, it's stuffy, but the main thing is that with a large number of people they calmly go on breaks and one window remains to work from 1 (I have nothing against a break, people also need to rest, but at least we returned just in time)
I don't know what needs to happen in order for this organization to have a normal process of working and serving people. I was here for work (I had to send a letter), the guys were in line for 40 minutes. All we've made progress on is an electronic queue.
I do not recommend it