Neat and tidy. The problem, as with any other post office, is that there are a lot of people, but the queue is moving fast, which is undoubtedly encouraging. The staff are friendly. They will tell you everything, explain everything, and be patient with visitors after a long day at work. There is nothing bad to say about this post office
I've been there twice. It's hot outside. I went into the room and I must say, there were a lot of people. But there were a lot of work windows and I had to wait no more than Dad minutes. I received the shipment both times. And both times it went quickly. Therefore, very positive impressions. I'm from another area, I was here on business. Sometimes the post office is near the house, then it's just terrible. And here the air was comfortable, it didn't feel like it was hot. And quickly. And there was no crowd, there was enough place for everyone to sit.
Despite the workload due to 2 branches in one place, very well-coordinated work and fast, thank you! I stayed at the post office for 7 minutes, picked up the parcel, there were a lot of people
Issue window 1 window despite supposedly working (break 12:05-12:25, lunch 16:30-15:50) rarely works, mostly there is no one there. Just an empty place. Receive a shipment with a shared queue for payments and so on. This is a post office, not a bank, not a store. Why did I put separate windows on parcels at all?? You're always waiting for a queue of grannies, who come to pensions, then to pay, then to talk. wait 40 minutes to receive the parcel in 2 minutes. Of the 6 windows, 3 are working. Although according to the schedule, the 1st window has a break.. At the time of 13.30
In general, everything is fine. It is only unclear, when selected in the terminal, what 2 branches are indicated for. How do I know what time I came to receive the parcel?
Mail is usually overloaded. Take a ticket in one window to send it! And then take the second ticket to another window to receive the parcel! This is not normal! Half of the department has been turned into a store! One post office per huge microdistrict, which has long outgrown the number of residents for which the branch is designed!!
The service is quite acceptable. Yes, there are queues. I try to walk at unpopular times. There is an electronic queue, although there are those who cannot read. They don't work on Sunday, but there is a normal work schedule there in general
Very polite, attentive and patient staff at the windows. A new trading floor with a wide range of products. Electronic queue. There are many places to wait while sitting.
The employees are polite. They helped to send poisoning, which I had not encountered before. Everything was explained and shown. Electronic queue. There are a lot of people, but I've never had to wait too long. There is a good post office next to the post office, it is very convenient to receive parcels from Alik
The service is excellent.
There was no queue.
Cleanliness and order.
I sent the parcel with ease.
I advise you to visit
It was beautifully cool in the heat
With the transition to an electronic queue and self-subscription, everything has become better than 20 years ago. Prompt delivery of orders from Ozon. Everything is fine 👍
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Александр Александров
Level 11 Local Expert
October 22, 2024
Two post offices in one place. It is convenient, the electronic queue works, there is no pandemonium, you can drive up and park your car.
The post office is excellent, there have never been any problems with the staff... See you later with the deputy deputy of the department. The girl is young, blonde, kind of dyed.
And as soon as she opens her mouth, you are instantly swept away by a stream of unjustified aggression. It is amazing to me how an incompetent employee can be a deputy head of a department.
If you want to pick up the parcel without problems, it is better not to come during the opening hours of this person. Otherwise, you are guaranteed a spoiled mood.
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Елена Лящинская
Level 11 Local Expert
September 25, 2023
Weekday maintenance is usually 5-7 minutes, if not in the morning itself, a lot of operators always work 3-4. Parcels in Minsk per day, max 2, which is very pleasantly surprising and pleasing, and the work schedule is until 20.00 on weekdays.
There is not enough room for waiting. Sometimes you have to wait outside. We would like to increase the bandwidth in such cases. There are 2 or 3 windows. But in general it is quite normal.
Native mail. I live at a different address now, but the registration is the same and I order everything by my mail. China, of course, mostly. There are not too many people, sometimes two or three people and at least two windows. We did very well to separate the parcels and the rest of the post office. The staff is normal, I did not meet rudeness at all. The girls are all young, but they know their job. If the product has arrived, they send an SMS or inform you in Viber. In general, everything suits me.
The most terrible department in Minsk. Employees are rude and do not do the work they should do and for which they receive money. A disgruntled employee was sitting, and with a stony face she told me that the tape was not glued the way it should be, and asked me to peel it off.
When I asked why, when I send parcels to other branches, everyone is satisfied, she told me that they do not work correctly. The staff is terrible, I do not recommend this department. Let them learn manners and communication with customers
That's horrible. It 's just awful . Is there really no leader??? There are three cash desks , two of them are occupied by people whose parcels take at least 30 minutes to send . And the third one can issue parcels without payments . And everyone is standing somewhere else on the street.... Where are the Bosses of the organization??? Everyone gets a salary and bonuses . And for what you get , you sit . Is it really impossible, since you have such long-term operations, to leave one for long-term ones ( for a while, until you register these two people), then work on a first-come, first-served basis. So no, everything went without payment once and with payment , they stand, stupidly and wait until two people are released, whose operations are carried out for at least 40 minutes ...... So 2 people would have been waiting for long - term operations , and the rest would have quietly left the payment with one cash register , but no . Everyone wait... You are not creating queues by your own work. !!! And this is the fault of the managers and cashiers of the girls. They know how long any operation takes, but no. We make you wait. You have to be punished for this . There are managers and directors - lead, and if you don't do the job, then get out. There will be people in leadership positions . The fish is rotting from the head !!
Mail is like mail. There are advantages - he works late. There are disadvantages - sometimes it is impossible (on a weekend evening) to receive a cash on delivery due to the lack of money in the cash register.
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Виктор Фёдорович
Level 8 Local Expert
January 4, 2024
The right place was in the USSR, now with the availability of debit cards, the Internet and electronic fats, the demand among the younger generation is noticeably lower.
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Alina
Level 4 Local Expert
September 27, 2024
The collection of letters is not timed, they are often picked up earlier than the specified time on the mailbox.
there are a lot of people all the time, the queues are huge, although there seem to be enough cash desks, there is an electronic queue, you need to take a ticket to be served, sometimes some can't stand it and leave, so you can look and wait, suddenly 10 customers have already left and then your turn will come faster than 30 people))The employees were polite