The mail department is extremely "slow" and not customer-oriented. I spent 2 hours in line there not long ago. There are 100 people sitting, and the operators still go to eat. They leave two windows and can have one and stand smoking under the window in no hurry! The electronic queue does not help...
It's just awful. The workers are all angry and dissatisfied, they don't like everything all the time. There are always queues, despite the fact that 2-3 cash desks are open at most. A person can be under 50 there.
I came to pay for a receipt from a notary, there is an electronic queue machine at the entrance, but it worked strangely (I don't remember what the problem was, but something was wrong). There were no maintenance problems. A little "smelled like a scoop"
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daniyar t.
Level 4 Local Expert
March 6, 2019
The girls are always friendly, they will help fill out the forms, pack the parcels. The only problem is queues. Try not to fall into the period of payment for utilities. The best time of the working day is after 10 a.m. You can also run in the evening before closing time.
There are a lot of clients all the time, all due to the fact that novice employees work in this communication department, or rather they practice in this communication department.
This is probably the slowest mail in the country... There are no questions for the operators. But the number of residents related to this post is simply off the scale. Hence all the problems. There is an electronic queue.