I like this department. Always nice girls who work and serve quickly❤️ I use the Belpost app when sending parcels and have never had any problems. I dialed the data myself, gave the track number, and they printed it out in the mail. I read a negative review about sending it through the app.. You have to be careful yourself and not run to the post office by closing time! We are all human beings and we want to go home after work! I believe that if you entered the data in the application correctly, then the employee could not have confused them. The workers only print out the form and glue it onto the box. Most likely, the person made a mistake and signed the tracks incorrectly. Of course, who should be blamed, of course, the workers... I've never had any problems sending, I'm very happy with this application, it makes my work easier, I don't have to stand and write forms. Well done girls!!!! Thank you for knowing your job!!!!
I'm shocked.
I filled out the forms for the parcels in the application. The sums stood alone. My husband went to send it, he brings a check, and it's twice as expensive. We conducted self-typed parcels. I'm shocked.
Then why the app? Not competent staff. There is no such barracks on other roads.
They also expressed their opinion that they arrived 20 minutes before closing time.
I often use the services of Belpochta in different branches. I want to note that this department is a favorite among others. Most of all I like the staff, it's so nice to come, even if there are a lot of people, the girls are always friendly, polite, patient with everyone. The very pleasant leadership of this department is young girls. There are never any questions, everyone is competent.. as for queues, this is only at the peak of utility payments, and that is, there is a window for postal services, there is a window for all services. I always leave in a good mood. I offer at the end of the service, then a ticket, then a hand cream, I buy as a sign of gratitude for their work, always.
One star for being near the house
The parcel arrived, it was pasted over as fragile, but the post office apparently did not consider the headlight of the car to be fragile
Waiting in line has never taken more than 10 minutes, everything is always prompt!
The girls are very polite and pleasant!
It is a pleasure to come to the post office at this address)
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5
1
Александр Лисовский
Level 7 Local Expert
May 11, 2024
It's only gotten better in recent months. Prompt service, friendly staff. In addition to newspapers and magazines, you can buy all sorts of small things, such as seeds or toys. The queue, as far as I can tell, prioritizes those who apply for mail issues.
The most favorite post office, without exaggeration. The service is excellent, almost always all windows are open, queues here are extremely rare (only during the peak of communal payments). No matter how many times I've been, I've never spent more than ten minutes in the department. In summer, the air conditioner works, which is a very big plus in the heat, the post office seems to be a branch of heaven on earth after a hot street
Like all branches, sometimes for a very long time.
Administration of the department! Fix the working hours in Yandex Maps for individuals. You have written until 19.00, and in fact until 20.00
Belpost in its most disgusting form, standing in line, then you will be sent to stand in the next window...They can never find the package...they also demand to pay money for the letter of happiness, like a fine from traffic cops is not enough for me, in short...it is better to stay away from such places...
the most common mail . during the payment period, due to the influx of elders of the courts, it is not possible to monitor the receipt of parcels. the staff is polite!!! Be patient!!! But it 's not enough !!!!
I like it, regardless of the queue, the girls try to do everything quickly, the department is clean, the staff is friendly, the parcels are on time and everything is in place. Thank you.
Ambiguous. There is an electronic queue, but it does not always work. Sometimes you have to wait a very long time. There are many benches, there is a children's corner for drawing. But there is not always something to draw on. All windows don't always work. There is a terminal for electronic payments. There is a Belarusbank branch nearby, there is an information kiosk and an ATM. The location is not very convenient, between public transport stops. There is not always a parking space.
Yesterday, 06/10/2021, I came to your post office to pick up parcels. Previously, on the webservices website.belpost.by, I checked their location, it was indicated that they had arrived at the delivery facility. One parcel (VV355195525BY) was given to me, and the second (RO001532310BY) was sent to the 4th window, where I was informed that the postman had it and he had to deliver it. When I got home, I did not find a notification in my mailbox, and there was no information on my video intercom and video call that anyone had come, respectively, no one had come. I never left the apartment again. Please explain this situation, why do they say in the department that they went to deliver the parcel, but did not reach the addressee?
The girls here are very polite and work! Always fast and efficient!
Queues are created by people who do not know how to pay for a phone or utilities online.
The average post office. Then the electronic queue does not work, then parcels from China do not reach))) P.s. During the payment of utilities, it is better not to meddle, so you can spend the night.
Almost entirely the concept of a modern post office. Comfortable room, reasonable opening hours. A big plus is the electronic queue with the separation of customer flows by type of service. By itself, the electronic queue eliminates unnecessary disputes between visitors, and the separation of flows is convenient because correspondence and parcels can be received quickly enough during periods of mass payment for utilities. The branch also has a terminal for electronic payments, but no visitor has ever used it in my presence. It is clear that people come to the post office who either do not know how and do not try to learn how to make such payments, or are simply afraid of them. In addition, there is a bank branch nearby with two information kiosks, which are still more convenient than this terminal.
some of the drawback that caused me to lower my rating is the poor choice of periodicals. Although this is understandable - after all, they will not order a publication that only a couple of people will ask, and even then not always
I like everything. At times, the device that issues the queue does not work and it is necessary, as it were, on a first-come, first-served basis. And so they never lost parcels, they always picked them up at the time. The service is not that good, but definitely not bad. Ordinary, or even pleasant)