Previously, it was safe to say that the post offices were like the offices of hell on earth, as they joked in the comedy))
But a lot has changed lately. The service has become faster and more comfortable. However, there is still a lot to strive for. I wanted to send the documents to Kazan somehow, so I sent them by sdek. Because sdek for the same amount is guaranteed delivery in 3 working days, and belpochia itself could not guarantee at least some time at a high-speed and expensive tariff.
But in general, if you don't get into rush hour (like when everyone came to get pensions and pay for communal services), then everything is fine. And they will help and advise