A good post office.The staff is polite and attentive.The parcel can be picked up quickly, which is very pleasing.The issue takes place in a separate window.Without an electronic queue.
The postman does not bring a notification, the management covers it, and for those who do not even know that they need to pay something, additional fines also arrive.
Electronic queue.But it 's all a queue , but it 's all very long
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Level 5 Local Expert
December 7, 2022
I'm calling all the listed phones, but no one is picking them up.I spent 2 hours of time for one question.I am very indignant (I would put 0 if I could)!!!!!
It is always clean, tidy, there is an electronic queue (by the way, it probably already exists everywhere), the staff knows their business, there are seats and the opportunity to send the parcel yourself.
Of course, they do not shine with the speed of service, there are a lot of third-party functionality (utilities, pensions), automation is certainly present, but on a C grade. The employees (I send correspondence 2 times a week) are extremely polite and correct. The queue during the daytime on weekdays is about 5 people, but in the evenings and on weekends - more than 20 people, despite the fact that 2 windows often work instead of 4. Here's the flaw, where are the other employees?
The electronic queue often does not work. I understand that breaks are needed. But when there are a lot of people in the department and it's not fashionable to sell your "Marya Ivanovna" anyway and help somehow with work. And so nothing
Well-located (in relation to Kamennaya Gorka-5) department, there are no problems with queues (electronic queue), which in turn does not take much time to visit this institution.