A specific "scoop" inside, both the room and the staff. They don't know if there's a newspaper with a program, so look for it yourself, and there's a lone bottle of kvass on the counter...
There are always huge queues, and usually at lunchtime. We would really like to review the operating mode. And the negative looks of the staff are very clear, like "why are you here".
Wednesday, 5:30 p.m. There is 1 specialist working, I have been standing in line for 30 minutes, during this time 3 people have been served, and 5 more are in front of me…
Excellent mail, the staff is polite and correct, there are queues, but this is life, you can't get away from them, it doesn't happen that you sit in a queue for an hour, an electronic queue, you can't move it anywhere, as for the staff, they are always polite, friendly and correct, they will always help and prompt, the mail works without complaints, so what DO PEOPLE WRITE LETTERS!!!!, AND DON'T WORRY, everything always comes!!!!
The staff is very friendly, the service is at a high professional level, everything is fine. There is a lot of free space and there is a place to sit even if there is a queue
There is always a queue and there are not enough workers at the post office. There are problems with special delivery by couriers
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PauK
Level 12 Local Expert
March 8
The Belpost branch where you can always receive/send a newsletter without any problems. Employees try not to form queues, although they do not always succeed due to the sometimes large influx of people.
I visit constantly. All employees are like a hedgehog in a fog. According to observations, the best employee, in my opinion, is Jeanne. A woman has a concept and experience. He will explain, offer and tell you qualitatively.
Regular mail. Sparsely populated. The main thing is not to come on the days of receiving a pension or paying for communal services.
It would be cool if they also made repairs in the room.
The worst post office in the city. The window aimed at working with mail is constantly working to pay utility bills. Let a couple of young girls work, there are no complaints about them, but apparently they are being sneaked around by the senior pension team, so young people are mostly not put to work with clients, the same pension works with clients, which apparently drags out time. They constantly run out of packaging or forms in the middle of the month. The pension is constantly messing around and messing up.
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Anonymous review
September 8, 2020
Decent service, professional and pleasant staff. Any moody customer will be satisfied. Respect to the delivery department!!!
Very attentive and friendly staff. I would especially like to mention Zhanna Nikolaevna Khanetskaya. If I send a parcel with her help, I am always sure that everything will reach the recipient quickly and without problems.
We did a good job, we set up a machine for sending registered correspondence! Has it been out of business for how many months?! Services with a local flavor of indifference...
Three windows, a maximum of two are working)))
Queues
One + there is a payment acceptance machine, so that while the old women receive pensions, you can safely pay for the phone, Internet, etc.
The communication culture of some employees suffers greatly, but at the same time there are excellent specialists.
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Дмитрий
Level 18 Local Expert
August 13, 2021
Slow work, mistakes by cashiers, which are then punished with fines and courts. But these are shoals of employees. Make a normal electronic queue so that it always works and improve the skills of employees.