The staff is always polite. They serve you quickly and will always tell you how to do better if you have any questions. The queue is electronic, the room is warm)))
There is often a long queue. The installed electronic queue terminal has not solved anything - those who pay utility bills, and those who just pick up the parcel, still go through the general queue. Put it for unsubscribing(
It works every other time. There is something to compare it with. Terminals in Russia are more intuitive. It's good that this is our own production, but the software would be worth working on better