A Belpost office is definitely needed and in demand in this area. I'll give you five stars, because there's nothing to find fault with. I just want to wish the development and implementation of new services for the client
I do not recommend the most terrible mail to anyone. First of all, I wanted to send a parcel, there was no box, I ran around the mall looking for the right one, the second came a receipt for a speeding ticket, they did not inform me, and when I started to clarify, they said they left everything there are documents and signatures are not stored for more than a month
There used to be very long queues. Now on 11.11.2023 there are practically no queues. I received a parcel by express mail - 2 times they called and reminded me to pick it up
The usual department. Once upon a time, it is not necessary, there may be few people, and maybe a lot. I try not to go on the days of payment for utility bills. I use mail only for receiving and sending parcels
Post office as a post office)
The location is convenient, as it is located in a shopping center.
There are always a lot of people to let in) in principle, as with any post office
Disgusting workers. If you don't tell them the number of packages that were supposed to arrive, then they won't bother to check the address. They'll give you the first thing they see, and then go to the post office 500 times, take the rest. And that's not to mention how slow their work is, and turning a blind eye to the eternal queues.If you have a lot of time and you want to spend all your nerves, welcome.
The job of a postman is disgusting. I am pleased with the work of the post office operators who are trying to do the postman's job so that the customer is satisfied. Where is the head of the department looking at why he can't set up the postman's work. Maybe we need to change the boss? To put a person who knows how to work and restore order.
There are always crowds of people.
There must be mail at the post office! Letters, parcels... While the money is paid for communal services, you can throw off your skates.
And the quality and cost of mail services are so-so. There has been an alternative for a long time
This post office has a number of problems.
1. We paid for the loan, as a result, the money went to the wrong bank, we received a fine for late payment. we went to them for a long time, the money was returned to the right account, the fine was paid by the employee.
2. We sent documents by priority mail. Documents are lost...
3. We sent a written congratulatory newsletter from Minsk. All letters have reached the Mogilev addressees, except those who are served by this department. I emphasize that more than one letter had to pass through this branch, i.e. the probability of loss is unlikely.
PAY ATTENTION TO THE ATTITUDE TO WORK!
Of course, what immediately catches your eye is the huge queues. In ordinary offices, about 2-3 windows are open all the time, but here only occasionally a second window is opened, which is why queues can reach as far as the nail salon opposite. There are no complaints about anything else. I just don't want to waste so much time.
They work very slowly, two operators are working now, but it's no use, when a lot of people gather, one of them goes on a break out of time and she doesn't care that there are a lot of people in the queue, they collect huge queues and give out parcels in turn, and in general, they don't even let you know if this parcel is or not. A very bad attitude
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5
Павел Дереповский
Level 11 Local Expert
September 16, 2019
The staff are well done, they work quickly and skillfully (one main and one on the pick-up), but they are clearly not enough because how many times did not come there were always queues, from 40 minutes to 2 hours, and this is sad. One woman got sick in the queue, there are only two chairs to sit down. Therefore, the proposal to the management of the department: 1) Please add employees during peak hours and 2) put more chairs. Thank you.