The staff is friendly. But they work very slowly. Queue per person for 30 minutes.
Most often it happens that only one window is working.
Especially when there are a lot of people.
Friendly staff. You can order correspondence, send a parcel or congratulations, pay utility bills and fines, and have a technical inspection. Don't forget that the post office now charges a fee for transfers and payments, as do banks for money transfers. 😜
I have not seen the worst post office in Minsk yet, it is not possible to get an answer to the question posed, they answer in a rude way, constantly interrupting.
Tin is simple.
The most terrible place, after Belarusbank.)))
People don't even know how to carry out operations.
And in terms of expectations , a person per hour.
It's the same thing every time.Employees can't put money on the card, although I put it all the time.One employee can't do it at all, the other takes a commission, different every time!
Polite staff, fast service,electronic queue,there are benches for waiting, there is a self-service terminal, parking along the road, there is no wheelchair ramp
I went to buy a ticket for 85 kopecks, they said take a ticket and wait in line, waited 20 minutes. Why would I need this postcard, I would have bought it somewhere else.
With the introduction of the electronic queue, it has become much better. The waiting time was reduced to almost in and out. Except for the window for receiving registered mail, where everything remains as it was
The information kiosk has not been working for a very long time, you can only pay in cash, which is not very convenient, there are no complaints to employees, always good service
I really liked the staff, they always smile, they help to pack the parcel, explain if something is unclear, definitely five stars! thank you for the wonderful work)))
There is an electronic queue in the department, which in fact does not make sense because the priority of the post office is mail and taking a coupon for payment you can stand in line for more than half an hour because coupons with postal services are primarily in the queue, hence the logical question - what is the point of an electronic queue?????
The service is slow, often they wait for 10 minutes on time for maintenance. And they can't resist the offer to buy a lottery ticket, at first it's normal, but it's already annoying.
This is the POST OFFICE! Small. Queues are formed even on a weekday even before the opening (by grandparents). For utility payments, learn how to use online payments already. Go to the post office only to pick up deliveries from Alik. And it's better to send it by European post in the country.
A very good department. Polite staff. High-quality service. Only there are few working windows. As it is, everything is excellent.
P.S. a beautiful student girl works here
Like all our post offices:It is small, clean, three windows work, sometimes there are a lot of very people....Only thanks to the operator girls-the visit is always pleasant!
There are always huge queues. People come to pay for all their sins from past lives instead of paying for them online, or using a terminal that stands in the same branch. In my presence, one man occupied the window for 40 minutes!!! And I have to pick up the parcel - up to 5 minutes...
no questions to the staff and the department themselves.
The post office is used very respectfully by the staff next to the Mosque, all parishioners use it and very helpful friendly staff, good luck to them professionals in their field!
We send a lot of emails from this software.
The operators work professionally. There is a queue periodically, but in most cases they work very quickly. Thanks