I would like to thank Olga Alekseevna, a post office employee, for her responsiveness and professionalism, a very pleasant employee, she gave high-quality advice on all issues of international delivery and helped in sending, carefully packing the parcel)
I have received parcels on ozon twice. I don't understand how they acquired such a poor organization as a partner. A dim room, an employee who left her friendliness somewhere in her youth. She constantly asks for a residence permit, and she misinformed me twice about finding the product (Belpost simply does not update tracking). He shouts for his last name instead of checking his passport. You just come out of there in some kind of confusion from the mess.
I remembered how I stood in a decent queue once, and then the lady calmly told me that it was through the arch on the other side of the building.
Normal mail, I send parcels quite often, I am satisfied with the service. After the introduction of the electronic queue, it became generally more fun. After the renovation, air conditioning and comfortable sofas appeared. The operators work pretty fast. There are usually a lot of visitors, but there are hours when you can skip the queue