Pros: they are always polite, quick, and patient with moody customers. It's always clean, lots of seating.
Cons: notifications for transfers or parcels are not always sent to the mailbox. Or late.
But there is a delivery phone number, you can always find out about the arrival of a particular shipment.
Sincerely, Semavina A.V.
The queue is huge, one window is open, and it takes more than an hour to deliver a parcel in 5 minutes. It works until 7 on weekdays, so it is not possible to get there after work, and it is also closed on Sundays.
Constant queues, because the employees of this particular department are already tired people who should not continue working here, the service is slow, they do not always communicate politely, I received parcels, but I did not receive advice about my parcel, I asked about the courier, they answered that they are not responsible for couriers of white mail, how-that's not correct, they couldn't even give me the number of this courier. In general, if you are in a hurry to send or receive a parcel, do it at another branch. 2 stars just for switching to an electronic queue, and not staying in the Middle Ages.
Everything is cool, I take parcels from ozone from there, there are almost no minuses, but only sometimes there is a kilometer-long queue, and so everything is ok
I rarely visit because of the constantly present queues. It's certainly good that the post office is popular, but waiting up to 30 minutes to receive registered mail or buy postcards and envelopes is too much. It seems like an electronic queue and modern communication systems, but somehow everything is not properly organized, and that's why the queue. And when the days of pension payments come, there is a complete rush.
I came to put money on the card somehow, I registered the electronic queue at 12:03, in fact I left the mail at 13:40. In addition to the fact that my serial number of the queue was postponed to the end of the queue all the time, in fact, when I asked why the number was postponed, the employee from the first window said that she was serving parcels and letters, they say, wait for you to be called to another window. And indeed they called me to window number 2, 20 minutes later, and the terminal did not work in window number two and I had to "quickly" go ahead of the priority queue from receiving parcels to window number 1. the whole procedure of crediting money to the card in the first window took about 1 minute, and in general, the rest almost 1.5 hours out of life.
As everywhere else, it is difficult to receive a parcel. I ordered with ozone, but next time I'd rather spend time driving up to the pick-up point than waiting half an hour for the grandmothers to talk
Everything is fine. And first of all, the courteous employees of the post office!!! (The work is hard, thankless somewhere and not very monetary, but people do everything possible to make people comfortable)
Maintenance by electronic queue is sometimes delayed, with a large crowd of people, only 2 windows can work. The specialists are competent and patient.
The question is not about the employees, but about the organization of Belpost's work. Pick up the parcel - wait 1 hour. People pay all kinds of payments. And direct duties, stand in line for at least an hour.
This post office is located next to the house. There are always people, but at the same time there is always a friendly staff. I went there and I will go there.
I like the staff. The girls are working hard, but the queues on the days of payment of utility bills are simply huge. While waiting for her turn, she usually managed to pick up the child from kindergarten and drop into Euroopt.
Other days, everything is quiet.
I usually only go there to receive parcels😊
There are no complaints about the efficiency of the workers) but alas, the work is in 2 windows. These are questions for the senior staff. If there are four windows, why are there only 2 employees?????????? Naturally, queues and discontent.
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Александра
Level 4 Local Expert
March 28, 2022
Disgusting work of the staff!
Please figure out to whom and from where you can give parcels!
My husband took the parcel from the Russian website more than once, although it was always ordered for me. But today suddenly the scheme broke down. The man stood in line for 40 minutes and in the end he was exposed as a stupid person with the phrase "Show your finger who gave you the parcel last time."
Of course, I'm sorry, but your scoop approach needs to be changed, otherwise you will remain a department for grandmothers to pay for communal services. No one knows about the service and has not heard of it.
Because of the new software, it is very difficult to pay for communal services, if the consultant himself spent ten minutes looking for how to pay utility bills, then what can we say about ordinary people and especially elderly people
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Elena
Level 12 Local Expert
January 22, 2023
There is a terminal, fast service and courteous staff
The staff are all very friendly and welcoming.But to my great regret, there are almost always queues.This is certainly not their fault, because the flow of people is very large and the nearest post office is only on Tashkent.
Dear employees of the post office, unfortunately I cannot reach you, all the phone numbers are incorrect.
I ask you very much to bring a postal order to my Uncle Frost L.A., home, since he cannot walk.
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Андрей Стрелковский
Level 15 Local Expert
June 25, 2023
Take turns waiting in line again for a very long time☹️😢