A great place, fast service, friendly and understanding staff will always help and tell you if something is not clear, you can also buy the most necessary products, there are postcards and souvenirs, a good place
It's clean, everything is cleaned and there is almost no queue at the checkout. But there is a problem with the shops and the location of the station map, it is difficult for visitors to navigate.
There is no advance ticket office, the staff is satisfied, we will soon be like in the village, at night if the screen is working, you can try to take tickets, trains to Moscow with 2 trailer cars, there is also a problem for St. Petersburg, etc. in short, "isolation" and the staff is friendly