Polite, competent staff. High-quality service. They promptly send an SMS notification about parcels. The introduction of an electronic queue is questionable, since the department is not large in area. Thank you.
It's a huge request to set up an electronic queue, people are completely arrogant and rude, but there will be at least some order with the electronic queue.
A good department. I live nearby, but I belong to the device department. It's not very convenient. But I go to this department when I need to send something. A good team.
Careless attitude to work. The postman who serves my house throws notifications about parcels and transfers even after they have received everything, the neighbors have the same situation. Staff maintenance is at zero.
I wanted to send a parcel to Russia, I never have special forms, I go to another branch, even for car insurance. The operators are very slow!
It's great when there is no queue or almost no queue.
The disadvantages are probably only that when
pensioners go for a pension, there is a queue for half a day.
At lunch, they don't close the window, but close everything and expel everyone.
It's the same in almost all departments.